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"The page cannot be displayed" - 6.Jul.2001 12:28:00 PM

John Carnell

Posts: 19
Joined: 13.Feb.2002
From: Sydney - Australia
Status: offline

I have 2 W2K servers. One with Exchange 2K and IIS and the other with ISA. I have struggled and fought with ISA and OWA for about a week now and have got to the point where I can publish my default web site on port 85 of my cable modem no worries.

But when I put in http://203.164.16.7:85/exchange/username

it loads the frames up for OWA and then gives the old "The page cannot be displayed" in both the left and right frames. This is for all users. I have all my destination sites and rules set at ip addresses instead of FQDN and I can get to my default web page so I didnt think it could be a DNS issue?

I have seen a number of users complaining of the same issue. Is it an "undocumented feature" as Microsoft like to call their bugs or can it be fixed?

Thanks in advance.

John Carnell
MCSE - CNE

Post #: 1

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RE: "The page cannot be displayed" - 7.Jul.2001 7:07:00 PM

tshinder

Posts: 47644
Joined: 10.Jan.2001
From: Texas
Status: offline

Hi John,

Be sure to use FQDNs in your Destination Sets, and not IP addresses. Also, change the listener to port 80 and see if that helps.

HTH,
Tom

------------------
Tom Shinder
http://www.isaserver.org/shinder/

Get It Here

(in reply to John Carnell)

Post #: 2

RE: "The page cannot be displayed" - 8.Jul.2001 7:11:00 AM

John Carnell

Posts: 19
Joined: 13.Feb.2002
From: Sydney - Australia
Status: offline

Thanks for the tips Tom. I have had mixed results.

The first suggestion to change from IP to FQDN didnt make any difference to the outcome. I still received the page cannot be displayed.

The 2nd suggestion was more successful. I moved the listening port to 80 and it just worked. After authenicating the OWA was just fine. Moved it to port 85 or 1965 or 6500 and any other available port and the page cannot be displayed can immediately back.

I cannot leave the web mail on port 80 as my cable supplier will disconnect me.

Is this an obvious flaw in OWA and have you heard of anyone else having successfully published OWA on any other port other than 80?

Thanks Tom.

(in reply to John Carnell)

Post #: 3