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Can't access our external website

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Can't access our external website - 1.Aug.2007 11:43:53 AM   
woodski

 

Posts: 1
Joined: 1.Aug.2007
Status: offline
Hi,

I have just configured our ISA 2006 server and all allowd users can access the internet OK. However, we cannot access our own external website.

ie. If our domain is xyz.com, we cannot access www.xyz.com which is our externally hosted website. It just timesout with error code 10060.

Any suggestions?

Thanks 
Post #: 1
RE: Can't access our external website - 9.Aug.2007 9:58:43 AM   
tshinder

 

Posts: 50013
Joined: 10.Jan.2001
From: Texas
Status: offline
Is this a name resolution problem?

Tom

_____________________________

Thomas W Shinder, M.D.

(in reply to woodski)
Post #: 2
RE: Can't access our external website - 13.Aug.2007 7:14:16 PM   
sneak

 

Posts: 6
Joined: 25.Jul.2007
Status: offline
Hi,

do you have an internal DNS server that is handling the domain for your active directory by any chance??

if so i suspect thats the problem, as i have a similar setup, mine looks like this:

my AD is myoffice.mydomain.com and my users can't get to *.mydomain.com as the DNS thinks that it is hosted internally somewhere.

The way to get around it - and there's probably a better way - is to add a Host Record aka an A record to the DNS entry for mydomain.com.  Call it "WWW" and point it to the IP of www.mydomain.com, that way when a user requests www.mydomain.com it'll get routed out to the interwebs.

You can also setup mail (mx) records too, just incase thats not working either.

well, hope that helps
:)

(in reply to woodski)
Post #: 3
RE: Can't access our external website - 14.Aug.2007 10:34:48 AM   
tshinder

 

Posts: 50013
Joined: 10.Jan.2001
From: Texas
Status: offline
Hi Sneak,

That's the way to do it. Since the external server's IP addresses rarely if ever change, its pretty easy to keep track of external resources on the internal DNS zone.

HTH,
Tom

_____________________________

Thomas W Shinder, M.D.

(in reply to sneak)
Post #: 4

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