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Can not access Quicken/Bank America - 27.Oct.2002 7:02:00 AM

zuma

Posts: 1
Joined: 27.Oct.2002
Status: offline

I have a user that Can not access Quicken/Bank America through the firewall. I can not find any information on a specific port it may need to go through. thank you in advance for help...

Post #: 1

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RE: Can not access Quicken/Bank America - 27.Oct.2002 12:58:00 PM

spouseele

Posts: 12782
Joined: 1.Jun.2001
From: Belgium
Status: offline

Hi David,

you will have to find it out yourself. [Big Grin]

One general method you can use is to define an open protocol rule (all IP traffic) and an open site&content rule (all destinations) and applies them to any request. Now, make sure the Firewall client is installed on the client. Run a test session. It will probably work because of the open rules you have defined.

Next, you have to analyse the web proxy and firewall log to see what connections are made. With that knowledge you should be able to configure the protocol and site&content rules needed.

BTW --- to get the most information out of the logfiles, I strongly recommend to enable the logging of all fields. In the MMC, go to the node Monitoring Configuration, then select Logs. In the details pane, right-click the applicable service and then click Properties. On the Fields tab, click Select All.

HTH,
Stefaan

(in reply to zuma)

Post #: 2