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Error when copy log result

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Error when copy log result - 9.Sep.2009 10:19:41 PM   
Mekong River

 

Posts: 78
Joined: 9.Aug.2009
Status: offline
Hi, I have install ISA 2004 management consol on my windows xp computer. I try to search the log and copy the result to the clipboard and paste in Microsoft Excel.

But sometime, when I found the result in the log and I try to click on the link Copy All Result to Clipboard, I can't copy it because it display the message: A failure occurred. The task was not activate. And when I click on the detail button in this error dialog box I found I found: Error: 0x8000ffff Catastrophic failure.

Please let me know what is the cause of the problem and how could I solve it?

Thank in advance,
Kanel
Post #: 1
RE: Error when copy log result - 10.Sep.2009 3:56:29 AM   
Jason Jones

 

Posts: 4663
Joined: 30.Jul.2002
From: United Kingdom
Status: offline
That error normally indicates some form of corruption in the rules.

Try exporting the rules individually to try and find the offending rule/object; you should get an error during the export...

Cheers

JJ

_____________________________

Jason Jones | Forefront MVP | Silversands Ltd
My Blogs: http://blog.msedge.org.uk/ and http://blog.msfirewall.org.uk/

(in reply to Mekong River)
Post #: 2
RE: Error when copy log result - 10.Sep.2009 4:13:37 AM   
Mekong River

 

Posts: 78
Joined: 9.Aug.2009
Status: offline
Dear JJ,

Thank you for your answer. If I found the offending rule/object during after an error in exporting rule, what should I do next?

Thank,
Kanel

(in reply to Jason Jones)
Post #: 3
RE: Error when copy log result - 10.Sep.2009 4:20:19 AM   
Jason Jones

 

Posts: 4663
Joined: 30.Jul.2002
From: United Kingdom
Status: offline
You will need to delete and recreate the rule or object.

If you cannot do this, you may need to contact Microsoft Support for assistance...

Cheers

JJ

_____________________________

Jason Jones | Forefront MVP | Silversands Ltd
My Blogs: http://blog.msedge.org.uk/ and http://blog.msfirewall.org.uk/

(in reply to Mekong River)
Post #: 4
RE: Error when copy log result - 10.Sep.2009 4:44:56 AM   
Mekong River

 

Posts: 78
Joined: 9.Aug.2009
Status: offline
Dear JJ,

Thank you very much for your reply.

Kanel

(in reply to Jason Jones)
Post #: 5

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