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Errors when trying to add users

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Errors when trying to add users - 2.Mar.2006 4:50:15 PM   
mrfrosty

 

Posts: 6
Joined: 2.Mar.2006
Status: offline 		Hello,

Hope someone can help me here, I'm using a Network Engines 6400 ISA 2004 SP1 appliance, and this has been working ok for some time, however for some reason it has stopped us being able to add users to any ACLs.  When clicking on the "Windows users or groups menu item" we receive 2 error messages which are described below.

"The program cannot open the required dialog box because it cannot determine whether the computer names "<isa server name>" is joined to a domain"

Clicking the Close button, brings up the second error:

"ISA Server cannot load the property page."
Error: 0x800706ba
The RPC server is unavailable.

Now I know its not an issue with the applicance as it works on it, its just from our own machines where it doesnt work, I've checked the rules and out machines are given access. 

I've disconnected from the domain and joined a work group and re-joined the domain without any luck, anyone have any ideas?

Marcus
Post #: 1
RE: Errors when trying to add users - 4.Mar.2006 5:17:49 PM   
tshinder

 

Posts: 47126
Joined: 10.Jan.2001
From: Texas
Status: offline 		Hi Marcus,

Sounds like the DNS settings on the ISA firewall's interfaces may be incorrect?

You didn't put an external DNS server address on an ISA firewall network interface?

Thanks!
Tom

_____________________________

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(in reply to mrfrosty)
Post #: 2
RE: Errors when trying to add users - 6.Mar.2006 8:48:13 AM   
mrfrosty

 

Posts: 6
Joined: 2.Mar.2006
Status: offline 		Hello,

No, I only have internal DNS servers listed on the network interface.  Do you have any other suggestions?

Marcus

(in reply to tshinder)
Post #: 3
RE: Errors when trying to add users - 6.Mar.2006 1:07:14 PM   
mrfrosty

 

Posts: 6
Joined: 2.Mar.2006
Status: offline 		Hello,

Thanks for your help, found a system policy rule that was blocking it.

Marcus

(in reply to mrfrosty)
Post #: 4
RE: Errors when trying to add users - 13.Mar.2006 4:03:03 PM   
tshinder

 

Posts: 47126
Joined: 10.Jan.2001
From: Texas
Status: offline 		Hi Marcus,

Great! Good to hear you got it working and thanks for the follow up!

Tom

_____________________________

Thomas W Shinder, M.D.
Sr. Consultant/Technical Writer
Prowess Consulting http://www.prowessconsulting.com/
Blog: http://blogs.isaserver.org/shinder/

GET THE NEW ISA 2006 Book!: http://tinyurl.com/2gpoo8

(in reply to mrfrosty)
Post #: 5
RE: Errors when trying to add users - 4.Jun.2006 8:17:12 PM   
network2004

 

Posts: 11
Joined: 3.Feb.2005
Status: offline 		 
my problems when Add users from ad i Riceve the messeg(the RPC server is unavailable) receve the messeg after setup win2003 server sp1 , the messeg

pleas hilp me

thanks

(in reply to tshinder)
Post #: 6
RE: Errors when trying to add users - 4.Jun.2006 9:00:57 PM   
LLigetfa

 

Posts: 2184
Joined: 10.Aug.2004
From: fort frances.on.ca
Status: offline 		SPack ISA.

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Post #: 7
RE: Errors when trying to add users - 4.Jun.2006 9:27:42 PM   
network2004

 

Posts: 11
Joined: 3.Feb.2005
Status: offline 		yes isa2004

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Post #: 8
RE: Errors when trying to add users - 4.Jun.2006 9:37:25 PM   
LLigetfa

 

Posts: 2184
Joined: 10.Aug.2004
From: fort frances.on.ca
Status: offline 		Yes, SPack ISA 2004.

_____________________________

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Post #: 9

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