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Firewall Cliente and windows live messenger - 15.Sep.2006 4:57:31 PM

jr_elvio

Posts: 25
Joined: 30.Jun.2003
Status: offline

Hi, i have little problem with many computers in my network.. after that when i installed the new windows live messenger, everything is fine..but after the new installation in windows live messenger, my clients do not get connect in windows live messenger.. i saw in event view on windows xp.. appear this
(Application [msnmsgr.exe]. Authentication failed. The user credentials were not accepted by ISA Server. Verify that the user account running this application has the required permissions.)..

then, when i disable firewall client everything goes fine..

It's possible to fix this??
Thanks..

Elvio Jr

Post #: 1

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RE: Firewall Cliente and windows live messenger - 3.Oct.2006 3:42:33 PM

tshinder

Posts: 47408
Joined: 10.Jan.2001
From: Texas
Status: offline

Hi Elvio,

Try configuring whatever site the messenger needs to connect to for Direct Access.

HTH,
Tom

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(in reply to jr_elvio)

Post #: 2

RE: Firewall Cliente and windows live messenger - 6.Oct.2006 9:21:56 AM

vladj

Posts: 6
Joined: 6.Oct.2006
Status: offline

Hi, same problem here, ISA 2004, firewall clients, and 81000306 with windows live messenger 8.
It work great with the firewall client disable.
Direct access doesn't work. I've tried *.live.com and nothing.
In ISA logs,
with firewall client enabled, I get two allowed requests on port 1863, and one login.live.com with port 443, also successfull. After 1 minute, all the connection are closed with no failure in the logs, just the WLM 81000306 error.
with firewall client disabled, the requests for 1863 are denied, and then it connects perfectly through proxy(the same reqest for https, is followed by many http successful connections)
I tried different outbound rules, authenticated and not authenticated, even with all outbound, and still doesn't work. I tried this on many computers. Old version works fine.

(in reply to jr_elvio)

Post #: 3

RE: Firewall Cliente and windows live messenger - 18.Sep.2007 3:00:36 PM

cysiega

Posts: 1
Joined: 18.Sep.2007
Status: offline

Hello Vladj and all,

Did you ever fix this issue with Live messenger and FW Client? I have exactly the same problems now and i'm using ISA Server 2004. The problem only happens in our remote offices that are on a different subnet from the ISA server. In offices that are on the same LAN with ISA, Live messenger connects straight up. Please advice as we rely greatly on MSN Messenger for our internal communiction.

Thanks and regards,

Conrad III

(in reply to vladj)

Post #: 4