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Firewall service won't start - 21.Jul.2008 12:32:28 PM

controlair

Posts: 46
Joined: 1.Aug.2005
Status: offline

We have an ISA 2004 server in production but it is too old and too slow, therefore I brought in a new server and installed ISA 2006 on it. For the ease of configuring it, I imported configuration from the old server, then I ran into this problem on the new server:

====================================================
Event Type: Error
Event Source: Microsoft Firewall
Event Category: None
Event ID: 11002
Description:
Microsoft Firewall failed to start. The failure occurred during creation of logging module because the configuration property msFPCLogFileDirectory of key SOFTWARE\Microsoft\Fpc\Storage\EffecTree1\Array-Root\Arrays\{78275739-E91A-4C76-B05A-7CD3769F90EA}\Logs\Proxy-WSP is not valid. Use the source location 5.889.5.0.5721.240 to report the failure. The error description is: The system cannot find the path specified.
====================================================

I found this KB http://support.microsoft.com/kb/927027 which is exactly for this event, however we do not have ISA array -- it's only available in Enterprise edition and we have Stnadard, so I could not apply any fix provided in the KB.

Could someone give me a hint, please?

< Message edited by controlair -- 21.Jul.2008 4:26:18 PM >

Post #: 1

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RE: Firewall service won't start - 24.Jul.2008 11:24:01 AM

IanC

Posts: 150
Joined: 11.Jul.2007
From: UK
Status: offline

Check the Firewall Logging and Web Proxy Logging options. Make sure that the path to the ISALogs folder is valid on the new server.

Ian

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Ian Currie

http://www.curriecomputing.com

(in reply to controlair)

Post #: 2

RE: Firewall service won't start - 24.Jul.2008 11:36:19 AM

controlair

Posts: 46
Joined: 1.Aug.2005
Status: offline

IanC,

Thanks for reply. After spending too much time troubleshooting this problem, I ended up uninstalled and reinstalled ISA, and the problem went away.

I am lucky this happened to the server before it goes into production.

(in reply to IanC)

Post #: 3