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ISA & SurfControl

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ISA & SurfControl - 26.Mar.2007 11:49:06 PM   
hanh

 

Posts: 8
Joined: 25.Jul.2006
Status: offline
hello all,

I got my SurfControl stop unexpectedly and I can't find out the error?

The Event Viewer says: (Error) An exception occurred during SurfControl Proxy Access control.
And an information says: The connection between Surfcontrol web filter and the ISA server has been lost.
 
Does anyone know the reson why the connection lost? /or is there any Surfcontrol patch?/ or why  surfcontrol proxy access control timed out waiting for response from Surfcontrol web filter service.?

Thanks for any advise!
Post #: 1
RE: ISA & SurfControl - 17.Apr.2007 3:52:10 AM   
hanh

 

Posts: 8
Joined: 25.Jul.2006
Status: offline
187 hits but no one  experience in this???
It seems to be Surfcontrol's error!
I'll try to contact my provider

(in reply to hanh)
Post #: 2
RE: ISA & SurfControl - 26.Apr.2007 8:03:25 PM   
gordayausil

 

Posts: 1
Joined: 26.Apr.2007
Status: offline
I have the same problem: I'm currently testing SWF5.5 with SP1 in a Windows 2003 SP2 and it crashes all the time.


The connection between the SurfControl Web Filter and the ISA server has been lost.


The SurfControl Web Filter Service service terminated unexpectedly. It has done this 15 time(s).



Faulting application scoutsvc.exe, version 5.5.1.32, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0x0001bd02.



I don't know if there's some problem with SWF_sp1 or maybe is better if I apply the hotfixes one by one.

(in reply to hanh)
Post #: 3
RE: ISA & SurfControl - 3.Dec.2007 4:37:33 AM   
jnell003

 

Posts: 1
Joined: 3.Dec.2007
Status: offline
Good day,

I have the same problem and I'm unable to get help on this. On the whole Internet I only manage to find yourself that has the same problem. This has been sometime back. Did you find a solution for your problem or how did you resolve your issue?

Kind regards

(in reply to hanh)
Post #: 4
RE: ISA & SurfControl - 15.Jan.2008 11:15:34 AM   
caspat

 

Posts: 13
Joined: 17.Nov.2001
From: Longueuil
Status: offline
I have this probleme! no solution??!!

(in reply to hanh)
Post #: 5
RE: ISA & SurfControl - 21.Jan.2008 3:01:18 AM   
izzet

 

Posts: 8
Joined: 6.May2005
From: Baku, Azerbaijan
Status: offline
Hello,

I have the same problem.
SurfControl also makes ISA Server unstable (MS Firewal service usualy doesn't startup automaticaly after rebooting)

Couldn't find solutiion.

Please Help!!!

_____________________________

Izzet Nuraliyev

(in reply to caspat)
Post #: 6
RE: ISA & SurfControl - 21.Jan.2008 11:57:54 PM   
izzet

 

Posts: 8
Joined: 6.May2005
From: Baku, Azerbaijan
Status: offline
Hi everybody,

I found solution.

You need to download 6 patches from surf control client support web site. But it will ask you for client code.
So if you have legal software you can download these patches.

_____________________________

Izzet Nuraliyev

(in reply to izzet)
Post #: 7
RE: ISA & SurfControl - 1.Feb.2008 9:46:57 AM   
gofishin

 

Posts: 21
Joined: 23.Apr.2007
Status: offline
Agree - i had these problems and then the patched fixed them..

(in reply to izzet)
Post #: 8
RE: ISA & SurfControl - 6.Feb.2008 8:18:16 AM   
TimOS

 

Posts: 1
Joined: 6.Feb.2008
Status: offline
I have the same issue with SWF 5.5 SP2. Can you elaborate on what the patches were please?

(in reply to gofishin)
Post #: 9
RE: ISA & SurfControl - 15.Feb.2008 2:36:20 PM   
jmilito

 

Posts: 321
Joined: 10.Oct.2006
From: MICHIGAN, US
Status: offline
I have always had good luck with SurfControl support.  If you cannot find the information they are a good resource.

(in reply to TimOS)
Post #: 10

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