From: Chennai, India
Msn messenger is not working for me from my inside ISA server suddenly from last Friday 15.11.2002. It was working till 11 AM in the morning. That time we recieved a maintenance message from Microsoft saying MSN will be logged off automatically. After that we couldn't sign in to MSN still. We have restricted users IP, Protocol and site wise. Now we could see while logging in to MSN it's going to various IP's and ports. I would like to know whether anybody faced this problem last week.I have given full site[IP] permission to my users now. Still we couldn't login to the MSN. Can anybody help us on this issue?
I have also installed ISA Server in production for more than 6 months. Every client works with the firewall client, authentication required for internet access.
MSN Messenger worked fine untill a few days ago no one is able to log on to MSN Messenger service, unless I install the client as a SecureNAT client (but then I loose the authentication for my log-files and reports and policies ).
Already had installed the latest Service Packs and Hot Fixes.
Strange thing is that for no particular reason it stopped working.
From: Lucknow, INDIA.
Oh my GOD, and i'm banging my head since morning into my isa server . This is silly, i even removed all my definitions/protocol rules, thinking that i may have done something silly into it .
Can anybody have the reason for this. On Saturday we did got connected, but the connections were very erratic. But today, we just couldn't and everybody in my office was cursing me .
What is the way out.
Is anybody using Yahoo messenger, I'm unable to connect Yahoo messenger also behind ISA server. I have tried all settings in yahoo, with/without proxy/direct connection/ etc. HTTP redirector with behind firewall option as well as direct to web also. but nothing worked, even opened its favourite 5050 port in protocols, MSP client is installed on my machine and no default gateway is defined in network properties. What could be the reason.
Same problem here! BUT .. Check this out.. People on my network using the MSNM client to connect can't but I can using Trillian .. No problems at all but i've tried everything to get the others out. I don't want to install Trillian on them either..
From: Middelburg, South Africa
Well, to confuse matters even more, I have Windows Messenger 4.7 (which comes standard with Windows XP) working fine, but MSN Messenger 5.0 (which was deployed a couple of days ago) cannot connect at all.
From: Chennai, India
The same thing is happening for me also.I could sign in using MSN messenger 4.6 but not using the new version 5.0. It shows authentication error while sign in.The log clearly shows my attempt was success and the status code is "0" . I don't know what is going on?????? The problem for me now the users cannot do both browsing and chatting at the same time. It's critical for the companies like us doing the customer support.
Hi there. I'm seeing another problem: some PC's are using MSN 4.6, and some other are using 5.0 (mine included)Since last friday i've seen some packet lose in MSN communications; eventhough HTTP/S, SMTP and all the other protocols we use are working fine, relliably with no packet lose at all. Most users complain that when first sending a message it's returned back as not delivered; works fine when retrying and after that it fails very few times.... but it fails. Did anyone experienced something like that? Any ideas?? Thanks a lot. Cheers, Alvin
I just installed Trillian on another PC and it didn't work.. It does the same thing her MSN client does, it connects and shows a list but will not send messages. Both report back problems sending the message.
Could it be that it works on mines and not the other PC because my PC is WinXP and the other is Win98?
Follow, a capture whith IE configured as a web proxy client. Nota that Messenger is train to connect to diferent machine (It never get connected)and the message refer to proxy authentication.
POST http:/gateway.messenger.hotmail.com/gateway/gateway.dll?Action=open&Server=NS&IP=18.104.22.168 HTTP/1.1 Accept: */* Accept-Language: en-us Accept-Encoding: gzip, deflate User-Agent: MSMSGS Host: gateway.messenger.hotmail.com Proxy-Connection: Keep-Alive Connection: Keep-Alive Pragma: no-cache Content-Type: application/x-msn-messenger Content-Length: 36 HTTP/1.1 407 Proxy Authentication Required ( The ISA Server requires authorization to fulfill the request. Access to the Web Proxy service is denied. )
and the last is a capture using Trillian to connect to msn service:
VER 4 MSNP5 VER 4 MSNP5 INF 5 INF 5 MD5 USR 6 MD5 I firstname.lastname@example.org USR 6 MD5 S 1037723068.29040 USR 7 MD5 S 8ddeb78f2f341b7c7c16a93015bf08df USR 7 OK email@example.com Liber SYN 8 0 MSG Hotmail Hotmail 445 MIME-Version: 1.0 Content-Type: text/x-msmsgsprofile; charset=UTF-8 LoginTime: 1037723069 EmailEnabled: 1 MemberIdHigh: 93776 MemberIdLow: -50228050 lang_preference: 3082 preferredEmail: firstname.lastname@example.org country: CU PostalCode: Gender: m Kid: 0 Age: 27 BDayPre: 2 Birthday: 27441 Wallet: 0 Flags: 1027 sid: 507 kv: 4 MSPAuth: CTREWS6XDYFPUNUA8jxZYx8hpig2ccAve0M!TLoJKonZOTbDKfvUG7Pu6xkGY0IhOEDd^&R#@L;6c!f455g$$
From: Lucknow, INDIA.
Raja, you can enter gateway server address on local machine's network properties, that way you can do both, but what's the use, when no messages are moving out from msn. This is weird. I tried with 4.6, 4.7, both versions are unable to send messages, i have not yet installed 5.0
From: Athens Texas USA
This will be my third day on the phone to microsoft's isa support. Has any one else contacted microsoft ? They are having me jump thru hoops changing configs. More people need to report this problem if we are to see results.