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RDP to ISA 2004 firewall not working after installing Windows 2003 SP1

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RDP to ISA 2004 firewall not working after installing W... - 18.May2006 6:48:14 PM

awj

Posts: 104
Joined: 26.Feb.2004
From: UK
Status: offline

Hi there

I had to re-install a ISA 2004 Firewall machine and for various reasons went back to Windows 2003 without SP1 i have since installed SP1 and all is well except i can no longer RDP to the ISA server to administer it. I know there is a fix for this but i can't find the KB article, can anyone help by pointing me in the right direction?

I am certain i found the article on here a year or two back but lol the ISA server HTTP filter stops me from using the search facility for the forums.

Thanks

Post #: 1

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RE: RDP to ISA 2004 firewall not working after installi... - 18.May2006 6:57:10 PM

LLigetfa

Posts: 2184
Joined: 10.Aug.2004
From: fort frances.on.ca
Status: offline

Did you also SPack ISA? ISA on W2K3SP1 must be SPacked.

You should go into the TSC and specifically assign the RDP listener to the NIC of your choosing.

_____________________________

The School of Hard Knocks is a mean teacher. She gives the exam before the lesson.

(in reply to awj)

Post #: 2

RE: RDP to ISA 2004 firewall not working after installi... - 19.May2006 10:13:32 AM

awj

Posts: 104
Joined: 26.Feb.2004
From: UK
Status: offline

Hi there

Thanks for that i'll take a look at the TSC settings next time on site (although it worked fine before) also from memory does this now mean i can only have RDP on one of the Network interfaces? I just had a funny feeling a registry hack was required to fix this the last time a i had the problem.

PS I have ISA 2004 SP2 installed.

AWJ

(in reply to LLigetfa)

Post #: 3

RE: RDP to ISA 2004 firewall not working after installi... - 15.Jun.2006 7:47:37 PM

melone

Posts: 4
Joined: 15.Jun.2006
Status: offline

Hi, i was just wondering if you had found a solution to this problem as I am in the same boat w2k3 sp1 and isa 2004 sp2 and I am not able to rdp to the server. If it helps, I did realtime logging and received "FWX_E_Abortive_shutdown"

thanks
Am

(in reply to awj)

Post #: 4

RE: RDP to ISA 2004 firewall not working after installi... - 15.Jun.2006 8:01:44 PM

LLigetfa

Posts: 2184
Joined: 10.Aug.2004
From: fort frances.on.ca
Status: offline

Did you go into the TSC and specifically assign the RDP listener to the NIC of your choosing?

_____________________________

The School of Hard Knocks is a mean teacher. She gives the exam before the lesson.

(in reply to melone)

Post #: 5

RE: RDP to ISA 2004 firewall not working after installi... - 15.Jun.2006 8:26:58 PM

melone

Posts: 4
Joined: 15.Jun.2006
Status: offline

Thanks for your reply, I believe you are talking about the terminal services but I'm at a loss for the TSC - please excuse my naiveness.

thanks

(in reply to LLigetfa)

Post #: 6

RE: RDP to ISA 2004 firewall not working after installi... - 15.Jun.2006 8:42:10 PM

melone

Posts: 4
Joined: 15.Jun.2006
Status: offline

Obviously not enough sleep,
I did assign the listener to my nic, in the "live" logs I noticed the same "...abortive_shutdown" as well as an attempt to RDP to the external nic

thanks for your patience
AM

(in reply to melone)

Post #: 7

RE: RDP to ISA 2004 firewall not working after installi... - 15.Jun.2006 9:55:02 PM

LLigetfa

Posts: 2184
Joined: 10.Aug.2004
From: fort frances.on.ca
Status: offline

TSC = Terminal Services Configuration
unless you are publishing it for access from the internet, I would think the listener should be applied to the internal NIC.

If not published, why would the request show up on the external NIC? Do you have a DNS entry for the external NIC?

_____________________________

The School of Hard Knocks is a mean teacher. She gives the exam before the lesson.

(in reply to melone)

Post #: 8

RE: RDP to ISA 2004 firewall not working after installi... - 16.Jun.2006 2:02:26 PM

melone

Posts: 4
Joined: 15.Jun.2006
Status: offline

Hi, I have selected the internal nic exclusively, yet I still get attempts on the external. There is no DNS entry for the external nic.
I have tried the following troubleshooting ideas:
I have been able to telnet on 3389 to the server
I have modified the sytem rule for mmc to allow connections from "internal" as well as my defined enterprise network
I have created an array Firewall rule to allow RDP to no avail

I am able to remote from the ISA to any other server in the network, and of course to itself. but I still get the same "...abortive_shutdown" error when attempting from other servers - even those with supposed "all outbound" set to "allow"
So far, sol...
thanks for your help

(in reply to LLigetfa)

Post #: 9