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SecureNAT not Working

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SecureNAT not Working - 22.Feb.2006 5:54:40 AM   
TubigSuwah

 

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Joined: 22.Feb.2006
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Need Help. ISA Server does'nt let traffic in using securenat even the client gateway is pointed to ISA server. What could be the problem. Have simulated same access policy in a vmware and it works but in ISA server would'nt. im using w2k3 sp1 and isa 2004 sp2. please help.
Post #: 1
RE: SecureNAT not Working - 23.Feb.2006 1:42:57 PM   
tshinder

 

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From: Texas
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Hi Tubig,

What errors do you see in the ISA firewall's logs and alerts?

Thanks!
Tom

_____________________________

Thomas W Shinder, M.D.
Sr. Consultant/Technical Writer
Prowess Consulting http://www.prowessconsulting.com/
Blog: http://blogs.isaserver.org/shinder/

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(in reply to TubigSuwah)
Post #: 2
RE: SecureNAT not Working - 24.Feb.2006 2:30:46 AM   
TubigSuwah

 

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Joined: 22.Feb.2006
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No Error message, I could just see the session having a securenat but if you check it in the client can't access internet.

(in reply to tshinder)
Post #: 3
RE: SecureNAT not Working - 1.Mar.2006 4:44:57 PM   
tshinder

 

Posts: 47490
Joined: 10.Jan.2001
From: Texas
Status: offline
Hi Tubig,

What rules do you have configured on the ISA firewall to allow Internet access?

Thanks!
Tom

_____________________________

Thomas W Shinder, M.D.
Sr. Consultant/Technical Writer
Prowess Consulting http://www.prowessconsulting.com/
Blog: http://blogs.isaserver.org/shinder/

GET THE NEW ISA 2006 Book!: http://tinyurl.com/2gpoo8

(in reply to TubigSuwah)
Post #: 4
RE: SecureNAT not Working - 2.Mar.2006 11:20:42 AM   
bjkhan

 

Posts: 2
Joined: 9.Jan.2003
From: Malaysia
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Hi there,

I have the same problem also. I have configured the Internet access policy for the protocols that I want to allow. I got fedup, I even allow all outgoing traffic from that particular server, but still the same. I can see the machine being connected as SecureNAT client and there are no errors in the logs.

Ajmal

(in reply to tshinder)
Post #: 5
RE: SecureNAT not Working - 8.Mar.2006 3:54:15 AM   
tshinder

 

Posts: 47490
Joined: 10.Jan.2001
From: Texas
Status: offline
Hi Bj,

Does the Web proxy client configuration work? That will give me a very important hint.

Thanks!
Tom

_____________________________

Thomas W Shinder, M.D.
Sr. Consultant/Technical Writer
Prowess Consulting http://www.prowessconsulting.com/
Blog: http://blogs.isaserver.org/shinder/

GET THE NEW ISA 2006 Book!: http://tinyurl.com/2gpoo8

(in reply to bjkhan)
Post #: 6
RE: SecureNAT not Working - 3.May2006 4:18:23 PM   
h3b

 

Posts: 5
Joined: 3.May2006
From: The Netherlands
Status: offline
Tom,

I've got exactly the same problem here. I thought it could be the service pack level, but after upgrading to sp2' I still have the same problem.
I also tried the webproxy, but this also doesn't work. The only thing that seems to work is to setup a "ping <isaserver> -t"
After a while the connection is there (got a ping reply from the ISA server 2004 ) and browsing is no problem anymore. After this the webproxy also works.
Sometimes dis- and enabling the network card of the client seems to help. But I've also tried to figure out if the problem is solved when using static ip address or dhcp. This doesn't matter at all. In both situations I have the same problem.

The first rule is : Allow everything from internal network to external. The default "All users" are allowed. So no authenticated users are used here.

Everything worked the first 6 months without any problem, however the last few weeks we get the connection problems and it seems that every day it got worse.
All incoming traffic from internet (server rule:webmail,vpn,pop3 and smtp) works without any problem. The file and exchange server doesn't seem to be affected (I haven't restarted them yet....they work). Dns resolving works from the affected clients (eg. ping www.google.nl), but this is no surprise....the domain controllers are the dns servers and they have no problem so far. But the ping itself doesn't work. Do you have any idea what is happening here?





(in reply to tshinder)
Post #: 7
RE: SecureNAT not Working - 4.May2006 8:02:13 PM   
tshinder

 

Posts: 47490
Joined: 10.Jan.2001
From: Texas
Status: offline
Hi H,

You shouldn't be able to ping the ISA firewall. If you created a rule that allowed pings to the ISA firewall, then those should be disabled, as that's a significat security problem.

Does the Event Viewer provided any information?

Thanks!
Tom

_____________________________

Thomas W Shinder, M.D.
Sr. Consultant/Technical Writer
Prowess Consulting http://www.prowessconsulting.com/
Blog: http://blogs.isaserver.org/shinder/

GET THE NEW ISA 2006 Book!: http://tinyurl.com/2gpoo8

(in reply to h3b)
Post #: 8
RE: SecureNAT not Working - 7.May2006 7:21:28 PM   
h3b

 

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Joined: 3.May2006
From: The Netherlands
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The ping to the isa server is only from the internal network. From the internet the isa server is not responding to ping. So this is not a problem from my point of view. It helped me though to pinpoint the problem. I've excluded the other servers/switches/clients etc... The problem lies in the isa server....but where??

The eventlog shows no errors what so ever.

Can't figure this one out.

< Message edited by h3b -- 7.May2006 7:24:35 PM >

(in reply to tshinder)
Post #: 9
RE: SecureNAT not Working - 9.May2006 11:12:15 AM   
h3b

 

Posts: 5
Joined: 3.May2006
From: The Netherlands
Status: offline
Tom,

I think I figured this one out. After replacing the ISA 2004 server with a temporary installation on another server I discovered there where problems with the ip address being used (192.168.12.1) on the LAN adapter. While trying to configure the temporary server with the same address (the original isa server was already down) I got an ip conflict with this address. Strange at first. After checkings dns entries in the dns servers and flushing de local dns entries, result was zero. Than I tried to use the tool nmap to find out which device was causing this. There mac address which came back was from our telephone installation. Strange??!! Never had any problems here. I checked it with my arp table (arp -a) and the mac address was the same. So the telephone installation was using two ip addresses on the same lan connection.  I've changed the IP config in the telephone installation but at this moment it still needs a reboot to execute the changes I've made. Tomorrow I will post an update on how things are going..........

regards,
Herman

(in reply to h3b)
Post #: 10
RE: SecureNAT not Working - 10.May2006 9:27:37 AM   
h3b

 

Posts: 5
Joined: 3.May2006
From: The Netherlands
Status: offline
Everything turned out ok. Last night I rebooted the telephone system and this morning I've put the original isa server back in place. Result: Everything works again without any problem  . Strange though that we never experienced any problems before. 

(in reply to h3b)
Post #: 11
RE: SecureNAT not Working - 15.May2006 4:24:06 PM   
tshinder

 

Posts: 47490
Joined: 10.Jan.2001
From: Texas
Status: offline
Hi Herman,

Yay! Always nice to hear it wasn't the ISA firewall's fault

Good to hear you got it working and thanks for the follow up!

Tom

_____________________________

Thomas W Shinder, M.D.
Sr. Consultant/Technical Writer
Prowess Consulting http://www.prowessconsulting.com/
Blog: http://blogs.isaserver.org/shinder/

GET THE NEW ISA 2006 Book!: http://tinyurl.com/2gpoo8

(in reply to h3b)
Post #: 12

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