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Security Shield is crashing my Firewall Service
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Security Shield is crashing my Firewall Service - 7.Dec.2007 12:09:21 PM
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gssomers
Posts: 2
Joined: 19.Nov.2007
Status: offline
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The error message I'm getting in Event Viewer reads this way:
The Firewall service stopped because an application filter module C:\Program Files\Network Associates\McAfee SecurityShield\bin\Isa2K4Filter.dll generated an exception code C0000005 in address 6680AE91 when function CompleteAsyncIO was called. To resolve this error, remove recently installed application filters and restart the service.
Since I reinstalled Security Shield 1.0 Patch 5, that is when the problems began.
Once I disabled the Web Proxy in ISA my problems ceased.
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RE: Security Shield is crashing my Firewall Service - 9.Dec.2007 6:54:09 PM
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ferrix
Posts: 375
Joined: 16.Mar.2005
Status: offline
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Yeah and don't hold your breath. I don't actually know anyone who uses SS without enormous problems.
(Full disclosure, our products interoperate with AV filters, although I don't benefit by ripping on SS).
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RE: Security Shield is crashing my Firewall Service - 9.Jan.2008 8:11:10 AM
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vuilverwerking
Posts: 26
Joined: 29.Dec.2006
Status: offline
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Hi,
I don't have any good words for the McAfee SecurityShield Team!
After 1 year off fighting with McAfee Tech? Support it works now fine on our ISA 2006 Server (Windows 2003 SP2.)
- SecurityShield 1.
- Give the "NETWORK SERVICE" full access to the C:\Program Files\Network Associates & C:\Program Files\Common Files\Network Associates Folders (RTFM Patch 5)
- Patch 5.
- Don't forget to install the latest Scan Engine 5200 Manualy!!!! (I think that is your problem maker). The install package doesn't contain 5200?
- And if you use MS WSUS 3.0 > SSH Hotfix 352063 for the WSUS 3.0 download problems (Ask McAfee, don't forget to scream!).
If you use McAfee VirusScan on your ISA Server... Exclude the following folders in On-Access Scan Properties:
C:\Program Files\Microsoft ISA Server\ (and subfolders)
C:\Program Files\Network Associates\McAfee SecurityShield (and subfolders)
C:\urlcache
and don't forget to look at the Access Protection Properties in McAfee VirusScan.
- Oh, i did have big problems with ePo Server 3.6.1 managing SSH 1.0
Don't use it with ePo Server, remove the NAP files for SSH (Use ePo only for reporting/monitoring).
ePo 4.0 doesn't even support it. (Only monitoring)
Most off this settings i have figured out by myself, because if you don't............. you have to wait for a couple off weeks for tech support.
All the tech support wants is a Remote Session? (Why do i use ISA.....;-)
Look also at the McAfee SpamKiller 2.1 Add-On for SecurityShield (This one works great).
Greetings & Succes
BTW:
For the WSUS hotfix:
After installing the HotFix we need to configure the registry to enable
Microsoft Windows Update
The user agents are :
* Windows-update-agent
* Microsoft BITS
* Industry Update Control
* Service Pack Setup
Configure the registry key to enable Microsoft Windows Server Updates
Service (WSUS) 3.0 Update , To do this, Follow these step:
* Go to machine where "SecurityShield" is installed.
* Click on "Start"
* Chose "Run"
* Type "regedit" in the dialog box , Registry window will open.
* Locate and then click the following registry sub key:
HKEY_LOCAL_MACHINE \ SOFTWRAE \ NETWORK ASSOCIATES \
McAfee SecurityShield for Microsoft ISA Server \ Policies.
* In the right Pane ,right click "StreamingUser Agents" and then
click Modify.
* Type the Following information
Windows-update-agent,Microsoft BITS, Industry Update Control, Service Pack setup
* Restart the McAfee SecurityShield service.
* Restart the Microsoft ISA firewall service.
This HotFix provides a workaround that allows all windows update traffic
(Microsoft Windows Server Updates Service (WSUS) 3.0 Packages)
UnScanned
Also look for:
Generating HTTP Logs for Security Shield;
https://knowledge.mcafee.com/SupportSite/search.do?cmd=displayKC&docType=kc&externalId=KB45797&sliceId=SAL_Public&dialogID=20188368&stateId=1 0 20186473
How to get Symantec Live updates to work via SecurityShield;
https://knowledge.mcafee.com/SupportSite/search.do?cmd=displayKC&docType=kc&externalId=KB44979&sliceId=SAL_Public&dialogID=20188427&stateId=1 0 20186495
Enabling SecurityShield eServicesScanner (HTTP Transport) logging;
https://knowledge.mcafee.com/SupportSite/search.do?cmd=displayKC&docType=kc&externalId=613120&sliceId=SAL_Public&dialogID=20190171&stateId=1 0 20186511
How to turn on SMTP Logging for SecurityShield;
https://knowledge.mcafee.com/SupportSite/search.do?cmd=displayKC&docType=kc&externalId=KB44977&sliceId=SAL_Public&dialogID=20190171&stateId=1 0 20186511
< Message edited by vuilverwerking -- 9.Jan.2008 9:54:56 AM >
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RE: Security Shield is crashing my Firewall Service - 
