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Services fail after install - 23.Jan.2001 11:08:00 AM

Guest

Both the web proxy and firewall services fail to start after installation and will not restart. Event viewer gives the error code as #7031; "The Microsoft Web Proxy service terminated unexpectedly."

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RE: Services fail after install - 23.Jan.2001 1:06:00 PM

tshinder

Posts: 47659
Joined: 10.Jan.2001
From: Texas
Status: offline

When I've run into this problem, I've had to remove ISA Server using the rmisa.exe program on the ISA Server CD. Run that program and then restart the computer and try again.

Its seems to happen more often when the machine RAM or disk space starved. Another trick to try out is to disable or uninstall IIS from that machine.

Let us know how it works out.

Tom

quote:
Originally posted by Ron Ridley:
Both the web proxy and firewall services fail to start after installation and will not restart. Event viewer gives the error code as #7031; "The Microsoft Web Proxy service terminated unexpectedly."

(in reply to Guest)

Post #: 2

RE: Services fail after install - 24.Jan.2001 3:14:00 PM

rridley

Posts: 1
Joined: 23.Jan.2001
From: Houston, TX
Status: offline

I had tried removing IIS and running rmisa before posting, however it didn't solve my problem. It reinstalled ISA and re-ran rmisa which again did not work. I had nothing else installed on the system, so I reinstalled the OS and ISA and it works fine now. Thanks for the tips.

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Post #: 3

RE: Services fail after install - 24.Jan.2001 4:58:00 PM

Guest

Good to hear you got it working.

Something I thought about later was the possibility that your web cache was corrupted.

When the cache gets corrupted, you need to delete the current cache files and create news ones, and then restart the computer. The Web Proxy service will not start if the cache files (.cdat files) are corrupted beyond recovery.

HTH (in the future),

Tom

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Post #: 4

RE: Services fail after install - 26.Jan.2001 3:34:00 PM