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Split DNS issue - unable to browse internal website without preappending www

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Split DNS issue - unable to browse internal website wit... - 8.May2008 3:23:02 PM

msanjay196

Posts: 1
Joined: 8.May2008
Status: offline

Hi,

I am not able to navigate to our website without prefixing www.

i.e we would like to be able to type myDomain.com into IE without having to
type www.myDomain.com

I have checked out DNS - see the screenshot.

http://www.box.net/shared/7vrlahow8w

Also, already gone to domain in DNS console and right click and create a new host - where the name is black and the IP address is the IP address of the website.

We are hosting the external DNS using an outside provider who also host the website.

The website is to be used by internal and external users. It is accessible via the internet without preappending the www [but for internally can only browse to it after appending www]

I have tried to create a alais but get the following error:

"A new record cannot be created. An alias (CNAME) record cannot be added to this DNS name. The DNS name contains records that are incompatible with the CNAME record"

When I do a nslookup from inside the domain I get the domain controllers and IP address of the website.

We are using root hints and their are no forwarders.
Also the website is hosted by an external company.

So what could be wrong?

Thanks

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