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Symantec virus client can't update from symantec server virus when completed setup ISA server 2004

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Symantec virus client can't update from symantec server... - 28.Mar.2006 5:39:39 AM   
lthau

 

Posts: 14
Joined: 23.Mar.2006
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Symantec virus client can't update from symantec server virus when completed setup ISA server 2004.

Pls help me !!!

Many thanks,

Post #: 1
RE: Symantec virus client can't update from symantec se... - 28.Mar.2006 8:23:35 AM   
elmajdal

 

Posts: 5103
Joined: 16.Sep.2004
From: Lebanese in Kuwait
Status: offline
where is ur Symantec Server ?

_____________________________

Tarek Majdalani

MS Forefront Edge Security MVP
Website : http://www.elmajdal.net/ISAServer
New Section : http://www.elmajdal.net/Win2k8

(in reply to lthau)
Post #: 2
RE: Symantec virus client can't update from symantec se... - 28.Mar.2006 8:23:58 AM   
hantahipi

 

Posts: 83
Joined: 26.Jan.2006
From: Kenya
Status: offline
Hi,

You were awefully brief, please let us know how isa was set up. I'll tell you mine's working without any config specific to SAV

Thanks

(in reply to lthau)
Post #: 3
RE: Symantec virus client can't update from symantec se... - 28.Mar.2006 8:49:11 AM   
lthau

 

Posts: 14
Joined: 23.Mar.2006
Status: offline
I was setup follow:
1. Setup WIn2003 Server
2. Setup Isa 2004, then setup symantec virus server 8.1 in: group "ISA server" for symantec client auto update from this server.
But clients machine can't update from symantec virus server 8.1
P/s: All to get installed on 1 Server Windows 2003 server.

Pls help me!!!

Many thanks,





(in reply to hantahipi)
Post #: 4
RE: Symantec virus client can't update from symantec se... - 28.Mar.2006 9:33:47 AM   
elmajdal

 

Posts: 5103
Joined: 16.Sep.2004
From: Lebanese in Kuwait
Status: offline
u need to create these protocols in ISA 2004, then create  an allow rule from Internal Localhost to Internal Localhost

2967         TCP  Outbound
2967         UDP  Send Recieve
38293       UDP  Send Recieve

< Message edited by elmajdal -- 28.Mar.2006 9:37:05 AM >


_____________________________

Tarek Majdalani

MS Forefront Edge Security MVP
Website : http://www.elmajdal.net/ISAServer
New Section : http://www.elmajdal.net/Win2k8

(in reply to lthau)
Post #: 5
RE: Symantec virus client can't update from symantec se... - 28.Mar.2006 9:40:10 AM   
lthau

 

Posts: 14
Joined: 23.Mar.2006
Status: offline
Dear elmajdal,

Pls to explain more than...

Many thanks,

(in reply to lthau)
Post #: 6
RE: Symantec virus client can't update from symantec se... - 28.Mar.2006 9:46:22 AM   
elmajdal

 

Posts: 5103
Joined: 16.Sep.2004
From: Lebanese in Kuwait
Status: offline
more than what ??

1- create  new protocols ( as shown in the above image )
2- create a new allow rule , allowing these protocols from Internal & Localhost To Internal and Localhost for All Users.

u can check tutorial on this site on how to create new protocols and new rule.

_____________________________

Tarek Majdalani

MS Forefront Edge Security MVP
Website : http://www.elmajdal.net/ISAServer
New Section : http://www.elmajdal.net/Win2k8

(in reply to lthau)
Post #: 7
RE: Symantec virus client can't update from symantec se... - 28.Mar.2006 10:40:43 AM   
lthau

 

Posts: 14
Joined: 23.Mar.2006
Status: offline
Dear elmajdal,
Problem:
When i'm setup symantec virus client on PC client, then this PC can't find Name or Ip address of symantec virus server after setup Isa server 2004.

pls help me solve this problem.

many thanks,

(in reply to elmajdal)
Post #: 8
RE: Symantec virus client can't update from symantec se... - 28.Mar.2006 11:51:32 AM   
hantahipi

 

Posts: 83
Joined: 26.Jan.2006
From: Kenya
Status: offline
Dear Ithau,

In my opinion there are two things that you need to do:

1) allow direct access for all your machines on the internal network - to do so go to Isa mgmt Console --> Servername --> Configuration --> Networks. Right click your Internal network, go to the Web Browser tab and put a tick under Bypass proxy for webservers on this Network and also on Directly access computers specified in the Domains tab, then click on Add and add the ip address range of computers on your internal network.
Under Domains tab add your domain name, as you will see fromt the explanation firewall clients will not use isa server when connecting to these domains

2) The second thing that you need to do is create an access rule that expressly allows communication between localhost and your internal network. To do so go to Isa mgmt Console --> Servername --> Firewall. On the righthand side click on Create New access rule and create a rule to Allow -- All Outbound Protocols -- from Localhost,Internal -- to Localhost,Internal -- Condition All Users

This should be done esp in a situation where you have AD and you actively manage clients, otherwise if you do not trust you internal network then you can allow protocol by protocol as suggested by Elmajdal

Thank you (Let us know if & what works for you please)

(in reply to lthau)
Post #: 9
RE: Symantec virus client can't update from symantec se... - 28.Mar.2006 12:18:45 PM   
lthau

 

Posts: 14
Joined: 23.Mar.2006
Status: offline
Dear hantahipi,

I'm solve this problem.

Many thanks,

Rgds.

(in reply to hantahipi)
Post #: 10
RE: Symantec virus client can't update from symantec se... - 29.Mar.2006 7:03:22 PM   
elmajdal

 

Posts: 5103
Joined: 16.Sep.2004
From: Lebanese in Kuwait
Status: offline
This is a step by step for anyone else that have the same issue:

Allow Symantec AV communications if the SAV client is installed on your ISA Server

_____________________________

Tarek Majdalani

MS Forefront Edge Security MVP
Website : http://www.elmajdal.net/ISAServer
New Section : http://www.elmajdal.net/Win2k8

(in reply to lthau)
Post #: 11
RE: Symantec virus client can't update from symantec se... - 3.Apr.2006 4:01:42 AM   
lthau

 

Posts: 14
Joined: 23.Mar.2006
Status: offline
Dear Elmajdal,

Many thanks,

Rgds.

(in reply to elmajdal)
Post #: 12

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