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TMG Blue screen - 25.Jun.2008 8:09:38 PM

MikeRM2

Posts: 23
Joined: 13.Aug.2003
From: Virginia Beach, VA
Status: offline

Hello,

I just tried to install TMG on a server and it is now causing a Blue Screen of Death. The server is setup with the following:
2 Intel/PRO 1000 NICs
2 D-Link DGE-530T Nics

I have a VM running in Hyper-V that is attached to one of the D-Link NICs, 1 of the Intel NICs is the Internet connection and the other is for the internal network. The last D-Link is the perimeter network.

After TMG finished installing, the BSOD came up and every time that Windows loads it causes the Blue Screen. I am right now unable to determine the cause of the BSOD as disabling drivers has not worked yet. Could anyone give me some insight into this.

Thanks

P.S. Ok, I did some more troubleshooting and have found that the D-Link card for the VM machine is causing this. When TMG bound itself to the VM switch it causes a BSOD. Unable to determine what Stop Error I am getting as it goes by so quick. Is there some way for me to unbind this from that network adapter? As I would like to have my VM running on that machine.

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RE: TMG Blue screen - 26.Jun.2008 9:03:12 AM

tshinder

Posts: 47659
Joined: 10.Jan.2001
From: Texas
Status: offline

Hi Mike,

Are you running the TMG in a VM, or are you running VMs on a host machine that is running TMG?

Thanks!
Tom

_____________________________

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Sr. Consultant/Technical Writer
Prowess Consulting http://www.prowessconsulting.com/
Blog: http://blogs.isaserver.org/shinder/

GET THE NEW ISA 2006 Book!: http://tinyurl.com/2gpoo8

(in reply to MikeRM2)

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RE: TMG Blue screen - 26.Jun.2008 8:10:17 PM

MikeRM2

Posts: 23
Joined: 13.Aug.2003
From: Virginia Beach, VA
Status: offline

Hi Tom,

I am not running TMG in a VM. I am trying to run a VM on that host machine though. This would be for the perimeter side of the equation also. I would have TMG on the host and also running on the VM. Is that possible? Or can you run a VM on the host if you are running TMG?

(in reply to tshinder)

Post #: 3

RE: TMG Blue screen - 27.Jun.2008 9:29:40 AM

tshinder

Posts: 47659
Joined: 10.Jan.2001
From: Texas
Status: offline

Hi Mike,

You should be able to run VMs on the TMG host.

What I don't understand is how the host machine can be bound to a VM switch, since that's only available to the VMs.

Thanks!
Tom

_____________________________

Thomas W Shinder, M.D.
Sr. Consultant/Technical Writer
Prowess Consulting http://www.prowessconsulting.com/
Blog: http://blogs.isaserver.org/shinder/

GET THE NEW ISA 2006 Book!: http://tinyurl.com/2gpoo8

(in reply to MikeRM2)

Post #: 4

RE: TMG Blue screen - 28.Jun.2008 8:09:07 AM

MikeRM2

Posts: 23
Joined: 13.Aug.2003
From: Virginia Beach, VA
Status: offline

Hi Tom,

Here is a picture so you can see what I mean and I can more clearly define what I am saying

[link=http://forums.isaserver.org/http://imageshack.us/]

[/link]

If you notice the NIC for Internal VM is disabled. This is the physical card. It is also the VM switch as setup by Hyper-V. TMG attached itself to the physical card upon install and this has been causing the BSOD. Upon disabling this physical card, I lose my Virtual Network connectivity, but the host machine is able to remain running. I know TMG is in beta still, so is this by design or a bug? When I installed TMG I left this card out of the range and it still attached to that. Forefront TMG is greyed out so I cannot select it or deselect it.

< Message edited by MikeRM2 -- 28.Jun.2008 8:10:30 AM >

(in reply to tshinder)

Post #: 5

RE: TMG Blue screen - 29.Jun.2008 12:11:45 PM

tshinder

Posts: 47659
Joined: 10.Jan.2001
From: Texas
Status: offline

I don't know a lot about Hyper-V yet, but are you using Sythetic or legacy NICs? With TMG you need to use legacy.

HTH,
Tom

_____________________________

Thomas W Shinder, M.D.
Sr. Consultant/Technical Writer
Prowess Consulting http://www.prowessconsulting.com/
Blog: http://blogs.isaserver.org/shinder/

GET THE NEW ISA 2006 Book!: http://tinyurl.com/2gpoo8

(in reply to MikeRM2)

Post #: 6

RE: TMG Blue screen - 4.Jul.2008 11:47:17 AM

MikeRM2

Posts: 23
Joined: 13.Aug.2003
From: Virginia Beach, VA
Status: offline

I have tried both legacy and synthetic, result is the same both ways. As long as the physical card is active, it causes a BSOD. Once I disable the physical card it works, but I lose the functionality of the VM.

(in reply to tshinder)

Post #: 7

RE: TMG Blue screen - 6.Jul.2008 9:58:00 AM

tshinder

Posts: 47659
Joined: 10.Jan.2001
From: Texas
Status: offline

Hi Mike,

It sounds a like a driver problem to me. Do you have access to the MS Connect site so that you can file a bug?

Thanks!
Tom

_____________________________

Thomas W Shinder, M.D.
Sr. Consultant/Technical Writer
Prowess Consulting http://www.prowessconsulting.com/
Blog: http://blogs.isaserver.org/shinder/

GET THE NEW ISA 2006 Book!: http://tinyurl.com/2gpoo8

(in reply to MikeRM2)

Post #: 8

RE: TMG Blue screen - 12.Jul.2008 5:19:23 PM

MikeRM2

Posts: 23
Joined: 13.Aug.2003
From: Virginia Beach, VA
Status: offline

Hi Tom,

Yes I have access to the MS Connect site, though I do not have access to any of the Forefront TAP areas. I have tried to contact MS about access to the Forefront TAP with no success. So I guess I will be trying to figure another way around this.

(in reply to tshinder)

Post #: 9

RE: TMG Blue screen - 14.Jul.2008 8:33:11 AM

tshinder

Posts: 47659
Joined: 10.Jan.2001
From: Texas
Status: offline

Hi Mike,

I'll file this bug for you and point to this thread. Hopefully they'll ask for more information.

Thanks!
Tom

_____________________________

Thomas W Shinder, M.D.
Sr. Consultant/Technical Writer
Prowess Consulting http://www.prowessconsulting.com/
Blog: http://blogs.isaserver.org/shinder/

GET THE NEW ISA 2006 Book!: http://tinyurl.com/2gpoo8

(in reply to MikeRM2)

Post #: 10

RE: TMG Blue screen - 18.Jul.2008 8:30:21 PM

MikeRM2

Posts: 23
Joined: 13.Aug.2003
From: Virginia Beach, VA
Status: offline

Thanks Tom,

I look forward to being asked for more information.

(in reply to tshinder)

Post #: 11

RE: TMG Blue screen - 19.Jul.2008 11:57:53 AM

tshinder

Posts: 47659
Joined: 10.Jan.2001
From: Texas
Status: offline

Hi Mike,

You bet!

Thanks!
Tom

_____________________________

Thomas W Shinder, M.D.
Sr. Consultant/Technical Writer
Prowess Consulting http://www.prowessconsulting.com/
Blog: http://blogs.isaserver.org/shinder/

GET THE NEW ISA 2006 Book!: http://tinyurl.com/2gpoo8

(in reply to MikeRM2)

Post #: 12