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Unable to browse Microsoft Licensing Website - 12.Jun.2008 7:41:54 PM

phillipm

Posts: 23
Joined: 7.Jun.2004
From: Wellington, New Zealand
Status: offline

We have 2 ISA 2006 Servers 1 x DMZ / 1 x LAN.

When browsing in general we have no issues but get constant timeouts
connecting to https://licensing.microsoft.com/eLicense/L1033/Default.asp
from all Workstation clients apart from the ISA Servers themselves.

error "Internet Explorer cannot display the webpage" Anyone got any ideas?

thanks in advance.
phil

Post #: 1

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RE: Unable to browse Microsoft Licensing Website - 13.Jun.2008 8:05:05 AM

paulo.oliveira

Posts: 609
Joined: 3.Jan.2008
From: Amazonas, Brazil
Status: offline

Hi Phil,

does ISA log any error?
Why you have 1 ISA in DMZ and 1 ISA in LAN? Do you have another firewall on the edge of your network?

Regards,
Paulo Oliveira.

(in reply to phillipm)

Post #: 2

RE: Unable to browse Microsoft Licensing Website - 15.Jun.2008 5:02:53 PM

phillipm

Posts: 23
Joined: 7.Jun.2004
From: Wellington, New Zealand
Status: offline

Our setup is Checkpoint FW in the middle with ISA's DMZ (upstream) ISA INT (cache) - so when you browse from the Client INT Lan.

this is the error in the INTPROXY - the DMZ ISA shows no errors

Failed Connection Attempt
INTPROXY 16/06/2008 9:00:26 a.m.

Log type: Web Proxy (Forward)

Status: 5 Access is denied.

Rule:

Source: Internal (Proxy)

Destination: (Upstream:443)

Request: CONNECT

Filter information: Req ID: 0d05cf35; Compression: client=No, server=No, compress rate=0% decompress rate=0%

Protocol: SSL-tunnel

User: anonymous

Additional information

Client agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Avant Browser; .NET CLR 2.0.50727; .NET CLR 3.0.04506.590; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022)
Object source: (No source information is available.)
Cache info: 0x0
Processing time: 1 MIME type:

(in reply to paulo.oliveira)

Post #: 3

RE: Unable to browse Microsoft Licensing Website - 16.Jun.2008 8:55:25 AM

paulo.oliveira

Posts: 609
Joined: 3.Jan.2008
From: Amazonas, Brazil
Status: offline

Hi,

is there any access rule allowing traffic between INTPROXY and UPSTREAM on port 443?

Regards,
Paulo Oliveira.

(in reply to phillipm)

Post #: 4

RE: Unable to browse Microsoft Licensing Website - 16.Jun.2008 5:06:53 PM

phillipm

Posts: 23
Joined: 7.Jun.2004
From: Wellington, New Zealand
Status: offline

Hi Paulo

thanks for your help so far.. There is not set rule for Port 443 between the ISA Servers. So i will try that later on...

Both Servers :
Single Network Adapter Config Setting.
Single Allow ALL BROWSING to ALL Outbound Protocols.

< Message edited by phillipm -- 16.Jun.2008 5:09:23 PM >

(in reply to paulo.oliveira)

Post #: 5