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Unable to use Windows Update Services
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Unable to use Windows Update Services - 28.May2005 11:13:00 PM
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kiekar
Posts: 55
Joined: 23.May2005
From: Montreal, Canada
Status: offline
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Hello,
I'm unable to use Windows Update Services on the
ISA 2004 box and the client computers in the internal LAN zone. I created a new policy per the article http://isaserver.org/articles/2004su1345.html.
When I checked the logs I'm getting denied connection for protocol HTTPS from Local Host to External and I'm not sure if protocol RCP (all interfaces) denied connection - Default Rule - External to Local Host is also causing the problem. Any help would be much appreciated.
Thanks
Karl
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RE: Unable to use Windows Update Services - 29.May2005 9:07:00 AM
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Sunny.C
Posts: 800
Joined: 5.Apr.2005
From: sydney
Status: offline
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why are you publishing external to local host???It should be the other way around, meaning local host to External(Microsoft Update Site).
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RE: Unable to use Windows Update Services - 29.May2005 10:21:00 AM
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kiekar
Posts: 55
Joined: 23.May2005
From: Montreal, Canada
Status: offline
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Hello,
As per the article link above, I only added the three protocols: HTTP, HTTPS, and Kerberos-Sec (UDP). When I try the Windows Update Services, I do get the web page it starts the scan then I get Windows Update has encountered an error. I then check the logs, and as I said in my initial post I get the HTTPS denied connection. The RCP (all interfaces) denied connection log may be related, I don't know. I'm just reading the logs and why itĘs showing external to local host, I'm not sure.
Karl
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RE: Unable to use Windows Update Services - 29.May2005 7:11:00 PM
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Sunny.C
Posts: 800
Joined: 5.Apr.2005
From: sydney
Status: offline
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Are you using proxy on the isa server??? If not try using proxy with it.
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RE: Unable to use Windows Update Services - 29.May2005 9:44:00 PM
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kiekar
Posts: 55
Joined: 23.May2005
From: Montreal, Canada
Status: offline
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Hello,
I'm not sure if I'm using proxy on the server.
Since I'm new to ISA server, how can I find out?
I installed ISA server using the quick installation guide from the Configuring ISA 2004
book. If I don't have the proxy on the ISA server, how can I use the proxy? Any guidance would be much appreciated.
Thanks
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RE: Unable to use Windows Update Services - 29.May2005 10:03:00 PM
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LLigetfa
Posts: 2184
Joined: 10.Aug.2004
From: fort frances.on.ca
Status: offline
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Not sure why you would need to use proxy at the server. Is this W2K or W2K3 Server?
IIRC, ISA server has a system policy that governs WU and WU uses WinHTTP which has its own proxy settings independent of IE. Just spark up a DOS box and type PROXYCFG.
You don't say what OS the clients are that are unable to run WU. XP/SP2 also uses WinHTTP and needs to be configured with PROXYCFG.
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RE: Unable to use Windows Update Services - 30.May2005 2:41:00 AM
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Sunny.C
Posts: 800
Joined: 5.Apr.2005
From: sydney
Status: offline
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this should help you out
http://telecom.njit.edu/docs/IEproxyconfig.html
Keep in mind your proxy server's name should be your isa server name, this applies only if your left it as default.The port should be 8080.
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RE: Unable to use Windows Update Services - 30.May2005 6:50:00 PM
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kiekar
Posts: 55
Joined: 23.May2005
From: Montreal, Canada
Status: offline
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Hello,
Thanks for all the replies. I was able to get the
W2k3/ISA 2004 box to work by using the proxycfg -P proxyservername:8080 command. I initially tried setting Tools-Internet Options-Connections-LAN settings and by selecting the proxy server checkbox in IE with the address of my firewall name and port 8080 which Unfortunately did not solve the problem.
My problem now is I can't get my WinXp sp2 to use
the Windows Update Services to work which is located in my LAN zone. I tried to use the same configuration as above. Do I need to create a new access rule?
Regards
Karl
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RE: Unable to use Windows Update Services - 30.May2005 6:56:00 PM
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Sunny.C
Posts: 800
Joined: 5.Apr.2005
From: sydney
Status: offline
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You should have a rule from internal to external, protocols http,https. That's all you need for the clients.
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RE: Unable to use Windows Update Services - 30.May2005 6:56:00 PM
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kiekar
Posts: 55
Joined: 23.May2005
From: Montreal, Canada
Status: offline
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Hello,
Disregard my last posting, I found the problem.
I had a firewall on the client PC that caused
the problem.
Once agian thanks for help.
Karl
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