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Web Access & Anonymous User Issues - 13.May2008 9:11:02 AM

Gman1108

Posts: 4
Joined: 13.May2008
Status: offline

Hi all,

First post here, amd also a newbie with ISA. I've created many firewall access rules and objects too. But anything too advanced, then i'm outa my depth.Here goes...

I've got ISA 2004. It's being used as a web proxy for our LAN users. So far so good.

But, i've got a rule that's been place since day one that captures users on the LAN and points them to 'external' for web access. I've set the users to 'authenticated Users'. We've got Surf Control looking after the 'white list' of sites they can access.

Now, all is fine, but for some reason when we want to listen to internet radio, here UK, we can get to the site, then navigate to the iPlayer (BBC) but that's as far as we get.

There's no error as such, it just doesn't do anything.

By looking at the monitor on the ISA, I can see the request hitting the web access rule and all is good, it allows the reuest.

But, once we get to the part that enables you to press play, I see a denied connection on the ISA monitor. I've noticed that when the ISA allows the connection, it shows the user name, but when it denies the connection it shows the use as 'anonymous'.

Why is this, it's the same user from the same pc. I don't get it.

For your info, I've got two ISAs in line and when I point this pc to the other ISA it works just fine.

Can anyone of you guys please offer me some advise as to where I might need to start looking?

Thanks very much.