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Web analytics - 27.Mar.2007 2:19:00 PM   
chrisMc

 

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Joined: 27.Mar.2007
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Completely uneducated question:

We are in the process of having some of our websites moved behind an ISA server so that they can reside on a server in the network rather than out in the DMZ.

I use an ancient version of Webtrends currently on our sites and will need to run stats for the new sites as well. However I'm told the IIS logs will display only the ISA server IP rather than that of the visitor.

I'm going to upgrade our software anyway, so is there a good web analytics software choice out there that can use the ISA logs for the sites? If not, how is this issue resolved in your company?
Thanks!
Chris
Post #: 1
RE: Web analytics - 28.Mar.2007 1:51:01 PM   
tshinder

 

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Hi Chris,

You can configure the Web publishing rules to preserve the source IP address.

HTH,
Tom

_____________________________

Thomas W Shinder, M.D.
Sr. Consultant/Technical Writer
Prowess Consulting http://www.prowessconsulting.com/
Blog: http://blogs.isaserver.org/shinder/

GET THE NEW ISA 2006 Book!: http://tinyurl.com/2gpoo8

(in reply to chrisMc)
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RE: Web analytics - 28.Mar.2007 2:06:28 PM   
chrisMc

 

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Tom,
Thanks very much for the quick answer. Does doing so make the ISA server into a router? I'd seen this described elsewhere and when I proposed it I was told Network would not want more areas to troubleshoot by having ISA also do routing.

What gets changed in the configuration? Thanks again!
Chris


< Message edited by chrisMc -- 28.Mar.2007 2:07:33 PM >

(in reply to tshinder)
Post #: 3
RE: Web analytics - 29.Mar.2007 3:38:10 PM   
tshinder

 

Posts: 47669
Joined: 10.Jan.2001
From: Texas
Status: online
Hi Chris,

No, it's still provide complete reverse Web proxy services. The only difference is that it will send the original IP address to the published Web server instead of the ISA Firewall's internal address. Everything else is the same.

HTH,
Tom

_____________________________

Thomas W Shinder, M.D.
Sr. Consultant/Technical Writer
Prowess Consulting http://www.prowessconsulting.com/
Blog: http://blogs.isaserver.org/shinder/

GET THE NEW ISA 2006 Book!: http://tinyurl.com/2gpoo8

(in reply to chrisMc)
Post #: 4
RE: Web analytics - 29.Mar.2007 4:32:37 PM   
chrisMc

 

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Joined: 27.Mar.2007
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That's sounds like what we'd need, but I'm still being told that we would have to set the default gateway of the web server to be the ISA server and therefore all traffic is routed through the ISA server not just the web traffic.

So the WAN team doesn't want it to be a troubleshooting issue when there are connectivity problems.

Thanks btw for the help. I'm, obviuously, a bit out of my depth here. But at the same time ISA in general is very new for us as a company.

(in reply to tshinder)
Post #: 5
RE: Web analytics - 1.Apr.2007 11:26:37 AM   
tshinder

 

Posts: 47669
Joined: 10.Jan.2001
From: Texas
Status: online
Hi Chris,

Yes, in that case you would have to set the ISA Firewall as the default gateway of the published Web servers, which shouldn't be a problem, as the ISA Firewalls are not the network edge, as they're designed to be?

Thanks!
Tom

_____________________________

Thomas W Shinder, M.D.
Sr. Consultant/Technical Writer
Prowess Consulting http://www.prowessconsulting.com/
Blog: http://blogs.isaserver.org/shinder/

GET THE NEW ISA 2006 Book!: http://tinyurl.com/2gpoo8

(in reply to chrisMc)
Post #: 6

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