Welcome to ISAserver.org

Windows Automatic Update

Users viewing this topic: none

Logged in as: Guest

Printable Version

All Forums >> [ISA Server 2000 Firewall] >> General >> Windows Automatic Update

Page: [1]

Message

<< Older Topic Newer Topic >>

Windows Automatic Update - 9.Aug.2002 11:27:00 PM

Guest

Hi

Does anyone knows why windows Automatic update 2.2 does not work behind ISA. I looked in the microsoft knowledge base with no luck. Your help will be greatly apreciated.

Tfuentes

Post #: 1

Featured Links*

RE: Windows Automatic Update - 15.Aug.2002 4:32:00 AM

sprkymrk

Posts: 36
Joined: 2.Dec.2001
From: Iowa, corn is good for you.
Status: offline

I haven't looked into this myself, but if you have allowed the appropriate access and not blocked it inadvertently somehow, then could the answer possibly be related to the Norton 2002 update issue? Apparently something about running as a system account instead of a user account. You may check the link to the Norton problem and see if it applies. Let me qoute Tom from his newsletter: "Turns out the problem I had (as well as everyone else) is related to access controls. On my own network, I have pretty loose outbound access controls and allow the approved protocols (which don't include Morpheus and Kaaza) to all authenticated users. Norton Antivirus was configured either with a system account on the local workstation, or the local administrator's account. The account is used by the schedule service for the scheduled event used by the automatic update feature. Once I changed the account to a valid domain account (one that I created specifically for NAV), the AutoUpdate feature worked fine.

Here's how you fix the NAV problem (on an XP machine; should be similar on Win2k):

Click Start and point to Programs. Point to Accessories and then point to System Tools. Click on Scheduled Tasks
Right click on Symantec NetDetect and click Properties.
On the Task tab, type in DOMAINNAME\username in the Run as text box. Click the Set password button and type in the password for that user account and confirm the password. Click OK and then click OK again. "
Sorry for the lengthy reply. Hope it helps shed some light.

(in reply to Guest)

Post #: 2

RE: Windows Automatic Update - 11.Nov.2002 2:19:00 PM

strobe

Posts: 10
Joined: 11.Nov.2002
From: Australia
Status: offline

Tried this but xp won't let me change the account details for the 'Automatic Updates' service. If I set it to a domain admin account, and try to start the service, I get the following error message:

'Error 1079: The account specified for this service is different from the account specified for other services running in the same process.'

(in reply to Guest)

Post #: 3