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VPN kills my ISA server

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VPN kills my ISA server - 3.Apr.2002 6:25:00 PM   
sott3

 

Posts: 13
Joined: 23.Jan.2002
Status: offline
I am trying to set up VPN on my ISA Server, following the instructions laid out in "Configuring ISA Server 2000" and Shinder's "Inbound VPN Calls" article. But when I fire up the RRAS service, it is like ISA Server stops talking altogether. I have to stop the RRAS service and reboot to get back online.

Here is my setup:
ISA Server with two NICs.
Internal NIC has 10.x.x.x address
External NIC has 216.x.x.x address

RRAS is running on the ISA Server.
RRAS is set up with 10 PPTP ports (since I have a number of Win98 clients still).
The PPTP ports are set to "inbound only" and the phone number is the internal 10.x.x.x address.

Our DHCP server is on the same segment as the internal NIC.
I followed the instructions for the General tab (to have both Router and RAS checked).
And "Enable IP routing" and "Allow IP-based remote..." are checked on the "IP" tab.

Our network is so simple (every server is on the same segment as the internal NIC) that I don't see what the problem is.

Here are some of the errors that appear in the log:

"Unable to contact a DHCP server..."

Any hints would be greatly appreciated!
Post #: 1
RE: VPN kills my ISA server - 3.Apr.2002 7:16:00 PM   
PonchoHobono

 

Posts: 41
Joined: 22.Jan.2002
Status: offline
Wow, this is almost exactly the same problem i am having. Only as soon as the VPN client connects it kills internet access for everyone on the internal network. I didn't see where it said to configure this: The PPTP ports are set to "inbound only" and the phone number is the internal 10.x.x.x address.

(in reply to sott3)
Post #: 2
RE: VPN kills my ISA server - 3.Apr.2002 9:56:00 PM   
Guest
Try deleting the 10.x.x.x address for the phone number. I use RRAS on an ISA server all the time and I have never used that setting.

Hope this helps.

(in reply to sott3)
  Post #: 3
RE: VPN kills my ISA server - 4.Apr.2002 3:23:00 PM   
sott3

 

Posts: 13
Joined: 23.Jan.2002
Status: offline
Ok, I removed the ip address from the phone number entry but starting RRAS still took the ISA server offline.
Does anyone think it would help to uninstall RRAS, then going into ISA Manager and have it reinstall it?

(in reply to sott3)
Post #: 4
RE: VPN kills my ISA server - 8.Apr.2002 10:37:00 AM   
AlexS

 

Posts: 155
Joined: 4.Feb.2002
Status: offline
Make sure RRAS does not have NAT installed; it's incompatible with ISA NAT.

You may try to delete RRAS configuration and recreate it.

(in reply to sott3)
Post #: 5
RE: VPN kills my ISA server - 12.Apr.2002 12:30:00 AM   
dustyjnz

 

Posts: 6
Joined: 30.Mar.2002
From: Los Angeles
Status: offline
Hi, I am having the same problem. If I use the wizard for allowing vpn clients its ok. However, If I use the wizard for setting up local and remote vpn servers then it kills DNS resolution for that box and internet access for the whole company. Is it something in the packet filters? Any advice will be greatly appreciated. Dusty

(in reply to sott3)
Post #: 6
RE: VPN kills my ISA server - 15.Apr.2002 4:54:00 PM   
sott3

 

Posts: 13
Joined: 23.Jan.2002
Status: offline
I was able to fix this by opening RRAS admin and selecting "Disable..." for the server. That erased all of my RRAS settings.

Then I went back into ISA admin and told it to set up the server for external VPN clients. When it started the RRAS service, it was working fine.

I still need to do a lot of work regarding browsing, but at least the ISA server is accepting VPN connections and assigning 10.x ip addresses.

(in reply to sott3)
Post #: 7
RE: VPN kills my ISA server - 15.Apr.2002 5:10:00 PM   
jan.andersen@wictech.dk

 

Posts: 14
Joined: 15.Apr.2002
From: Denmark
Status: offline
I was experiencing the same problem but solved it by telling RRAS to pick DHCP addresses from internal adapter. Do not let RRAS choose.

(in reply to sott3)
Post #: 8
RE: VPN kills my ISA server - 16.Apr.2002 11:49:00 PM   
shawnw

 

Posts: 12
Joined: 26.Sep.2001
From: Portland OR 97209
Status: offline
I beleive this is the problem we are having one thing I did notice is when I ping our isa server by its name it comes back with an ip address that is in the vpn range not the one that is should be assigned to the internal nic card.

(in reply to sott3)
Post #: 9
RE: VPN kills my ISA server - 17.Apr.2002 12:20:00 AM   
mstb5150

 

Posts: 18
Joined: 14.Aug.2001
From: Seattle,Wa, USA
Status: offline
hmm.the last post makes me think that the network provider order might be incorrect.
Go into network and dial up settings- advanced- advanced settings- make sure the internal nic is first under connections in the list. If not move it up in the list.

(in reply to sott3)
Post #: 10
RE: VPN kills my ISA server - 27.May2002 12:37:00 AM   
AnthonyS

 

Posts: 9
Joined: 26.May2002
Status: offline
I have this same problem and moring the connections around didn't do anything./... did anyone find an answer to this ???? [Confused] [Confused]

(in reply to sott3)
Post #: 11
RE: VPN kills my ISA server - 28.May2002 9:45:00 PM   
spouseele

 

Posts: 12830
Joined: 1.Jun.2001
From: Belgium
Status: offline
Hey guys,

check out http://forums.isaserver.org/ultimatebb.cgi?ubb=get_topic;f=13;t=000677 . Anthony seems to have found the solution for such a problem!

It could be interesting to know if it is the same issue or another problem with the same symptom. [Wink]

HTH,
Stefaan

(in reply to sott3)
Post #: 12

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