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VPN & IM

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VPN & IM - 17.Oct.2002 3:31:00 AM   
Qu1ckS1lver

 

Posts: 28
Joined: 26.Sep.2002
From: Malaysia
Status: offline
Dear All,

I need somebody to help me to make an Instant Messaging working properly
thru VPN. I've set up a VPN at the branch office of my company and it's
working properly and I've installed the Instant Messaging there too but
whenever I've tried to connect it, it's always stating that the service is
currently unavailable and it's asking me to relogin or cancel but every time
I try to relogin it will give me the same message. At this branch office
they are using Wingate 4.5 as a gatekeeper and mdaemon to retrieve mail.
So anybody can help me to solve this problem, I appreciate your help. Thank
you in advance.
Post #: 1
RE: VPN & IM - 17.Oct.2002 4:43:00 PM   
tshinder

 

Posts: 50013
Joined: 10.Jan.2001
From: Texas
Status: offline
Hi QS,

How are you creating the VPN gateways to connect the offices? I know how to do this with ISA Server on each side, but not with Wingate. Maybe the VPN isn't working? Networks joined by a VPN gateway should pass all traffic, regardless of type, through the gateway to the other network.

HTH,
Tom

(in reply to Qu1ckS1lver)
Post #: 2
RE: VPN & IM - 18.Oct.2002 3:39:00 AM   
Qu1ckS1lver

 

Posts: 28
Joined: 26.Sep.2002
From: Malaysia
Status: offline
Hi Tom,

I've tested the VPN connectivity and it's working properly because we are having an intranet application (hosted at our Head Office Server) which can work properly even at other branch, whenever the VPN connection establish. The problem is just only the IM doesn't want to sign in and always prompting that the service is unavailable, I've already enabled the IM function for all the clients at that office.
Thank you very much for your reply, Tom. I appreciate it.

Regards,

QS

(in reply to Qu1ckS1lver)
Post #: 3
RE: VPN & IM - 19.Oct.2002 6:18:00 PM   
tshinder

 

Posts: 50013
Joined: 10.Jan.2001
From: Texas
Status: offline
Hi QS,

Its most likely a name resolution issue. Can the users resolve the name of the IM server?

Thanks!
Tom

(in reply to Qu1ckS1lver)
Post #: 4
RE: VPN & IM - 21.Oct.2002 2:23:00 AM   
Qu1ckS1lver

 

Posts: 28
Joined: 26.Sep.2002
From: Malaysia
Status: offline
Hi Tom,

Thanks again for your reply.... But if the resolution issue is a problem here, our users can connect to our HQ office and using the intranet web based application which is being hosted by our HQ office's server.

Thanks,

QS

(in reply to Qu1ckS1lver)
Post #: 5
RE: VPN & IM - 21.Oct.2002 5:14:00 AM   
tshinder

 

Posts: 50013
Joined: 10.Jan.2001
From: Texas
Status: offline
Hi QS,

Yes, but can the users resolve the name of the IM server?

Thanks!
Tom

(in reply to Qu1ckS1lver)
Post #: 6
RE: VPN & IM - 21.Oct.2002 5:36:00 AM   
Qu1ckS1lver

 

Posts: 28
Joined: 26.Sep.2002
From: Malaysia
Status: offline
Hi Tom,

I'm not too sure whether the user can resolve the name of the IM sever or not.

Thanks

Rgds,

QS

(in reply to Qu1ckS1lver)
Post #: 7

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