this is the situation: ISA/SP1 running on W2K/SP2, only outbound access and PPTP VPN access configured. After adding the two components for H.323 gatekeeper, the Firewall, Proxy and Download service refuses to start. We got the following Event IDs:
- System log: Service Control Manager, EventID 7024, The Microsoft ISA Server Control service terminated with service-specific error 278540. - Application log: Microsoft ISA server, EventID 14192, Microsoft ISA Server Control Service failed to start because the operating system service Routing and Remote Access is already running. To fix this problem use ISA Server setup to reinstall ISA.
Checking the Remote Access service, we found that RRAS was *not* longer depend on the ISA Server Control service. Running the VPN wizard again doesn't correct the problem. Disabling and reconfiguring RRAS doesn't fix the problem either. To fix this problem, we had to re-install ISA and SP1 *and* run the VPN wizard again.
Is this normal and is there no other shorter way to correct the problem?
BTW --- I've seen that same behaviour already on 2 different ISA server installations.