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Problem with SharePoint over ISA 2004 proxy

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Problem with SharePoint over ISA 2004 proxy - 12.Jan.2006 11:39:24 PM   
RNajy

 

Posts: 9
Joined: 12.Jan.2006
Status: offline

Hi,

We are running a single ISA 2004 Enterprise server.  When users on the internal side try to connect to  SharePoint servers on the Internet through ISA 2004 proxy, they are properly authenticated but they have one of the following difficulties when opening Word files residing on the SharePoint servers:

1.  Documents fail to open 5 seconds after clicking on the corresponding links in SharePoint, or
2.  Documents load successfully after at least 4.5 minutes of waiting, or
3.  Documents load partially after about 2 minutes and never finish loading resulting in Word freezing


Can you please help us understand what the problem might be and how to resolve it?

Many thanks,
- Ramin Najy
isa@najy.org
Post #: 1
RE: Problem with SharePoint over ISA 2004 proxy - 24.Jan.2006 1:00:43 PM   
kwyap

 

Posts: 40
Joined: 8.Jun.2004
From: Malaysia
Status: offline
I'm having the same problem as you, can anyone please tell us to the solution?

(in reply to RNajy)
Post #: 2
RE: Problem with SharePoint over ISA 2004 proxy - 24.Jan.2006 2:39:36 PM   
tshinder

 

Posts: 50013
Joined: 10.Jan.2001
From: Texas
Status: offline
Hey guys,

Why are internal clients connecting to internal resources through the ISA firewall?

Tom

_____________________________

Thomas W Shinder, M.D.

(in reply to kwyap)
Post #: 3
RE: Problem with SharePoint over ISA 2004 proxy - 24.Jan.2006 8:00:42 PM   
kwyap

 

Posts: 40
Joined: 8.Jun.2004
From: Malaysia
Status: offline
Hi tshinder,

Thanks for your reply!
In my situation, the users can access to the sharepoint servers smoothly. When external users connect from internet through ISA publishing, the issue will be occured after authentiction.

kwyap

(in reply to tshinder)
Post #: 4
RE: Problem with SharePoint over ISA 2004 proxy - 25.Jan.2006 5:48:05 PM   
RNajy

 

Posts: 9
Joined: 12.Jan.2006
Status: offline
Hi Tom,

Thank you for your reply.

Only internal users are allowed to access the contents of the SharePoint servers; however, the SharePoint servers are hosted by a third party on the Internet.  For this reason, users on our internal network need to connect to the internal interface of the ISA 2004 server, which in turn connects to the SharePoint servers via its external interface.

I will appreciate any insights you can share with us.

- Ramin Najy
isa@najy.org

(in reply to tshinder)
Post #: 5

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