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access for upgrade ad-aware

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access for upgrade ad-aware - 6.Apr.2006 11:41:48 AM   
asus61

 

Posts: 16
Joined: 10.Jul.2003
Status: offline
i have a rule for blocking users and a rule for access to http/https with :

deny -> all outbound traffic -> all networks -> External -> "denied user" (with any users of Active Directory)
allow -> http/https -> Internal -> External -> all users

when i execute ad-aware upgrade (configurating for use proxy) (or any s/w with upgarde on http) from a user not in the list "deny users" , the rule denied the acces to Internet. At the same time the same user have access to Internet web page

if i disable the rule "deny" the upgrade process is OK
why ??

thank you
Post #: 1
RE: access for upgrade ad-aware - 6.Apr.2006 4:36:36 PM   
elmajdal

 

Posts: 6022
Joined: 16.Sep.2004
From: Lebanese in Kuwait
Status: offline
 
why not try it this way:

deny -> all outbound traffic -> INTERNAL -> External -> "denied user" (with any users of Active Directory)
allow -> http/https -> Internal -> External -> Allowed Uses  ( users from active directory )

the software might need the Firewall Client to work.

also check the live monitoring in ISA , maybe the Default Rule is denying the connection , as the software might need protocols not included in you Allow Rule

HTH

_____________________________

Tarek Majdalani

Windows Expert - IT Pro MVP
Facebook : https://www.facebook.com/ElMajdal.Net

(in reply to asus61)
Post #: 2
RE: access for upgrade ad-aware - 6.Apr.2006 6:25:30 PM   
asus61

 

Posts: 16
Joined: 10.Jul.2003
Status: offline
i have change to Internal but not working, the log is :
destination ip -> destination port -> protocoll -> action -> rule -> client IP -> client Username -> Source Network ->Destiantio Network
172.16.x.x -> 8080 -> http -> denied connection -> "rule with HTTP/HTTPS permit" -> 172.16.A.A -> anonymus -> Internal -> External
172.16.y.y -> 8080 -> Unidentified IP traffic -> Failed Connection -> 172.16.A.A ->   -> Internal -> Local Host ->
172.16.y.y -> 8080 -> Unidentified IP traffic -> Closed Connection -> 172.16.A.A ->   -> Internal -> Local Host ->


if i activate a rule permit all the log with a rule permit all is :
destination ip -> destination port -> protocoll -> action -> rule -> client IP -> client Username -> Source Network ->Destiantio Network
214.x.x.x -> 80 -> http -> allowed connection -> PERMIT ALL -> 172.16.A.A -> anonymus -> Internal -> External
172.16.y.y -> 8080 -> Unidentified IP traffic -> Initiaded Connection -> 172.16.A.A ->   -> Internal -> Local Host ->
172.16.y.y -> 8080 -> Unidentified IP traffic -> Allow Connection -> 172.16.A.A ->   -> Internal -> Local Host ->


thank you

(in reply to asus61)
Post #: 3
RE: access for upgrade ad-aware - 6.Apr.2006 6:58:03 PM   
elmajdal

 

Posts: 6022
Joined: 16.Sep.2004
From: Lebanese in Kuwait
Status: offline
maybe this application just can not authenticate with isa.

to resolve this issue, create a temp. access rule.

create a new Computer Set Object , list in it the IPs of all the computers that have this ad ware application installed on.

now create:

Action : Allow
Protocols : All Outbound Protocols
From : Computer Set name
To : External
Condition : All users


once u finish the update , disable this rule so that if u need it in the future u can re-enable it.


make sure to put anonymouse rules above authenticated rules
HTH

_____________________________

Tarek Majdalani

Windows Expert - IT Pro MVP
Facebook : https://www.facebook.com/ElMajdal.Net

(in reply to asus61)
Post #: 4

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