Greetings. I am new to ISA server 2004 and I have been given a task to allow and deny certain websites and internet access to certain users.
I have successfully configured denying http traffic to the internet for a group called support users. However I need to add an exception to the rule that support users can access a site call factor.webex.com. I created the rule to allow access to the URL and the ISA is denying access to it. This is configured as a back firewall. ISA is loaded on a Windows 2003 server and is not a memnber of the AD. DNS is configured and pointed to the DC. here are the log files:
FCTRISA - - - - - - 1 4513 238 12209 The ISA Server requires authorization to fulfill the request. Access to the Web Proxy service is denied. 0x4 Web Proxy Filter
6/26/2006 7:35:28 AM 10.0.0.33 8080 http Denied Connection Support Allow webex 10.0.5.1 anonymous Internal Webex Site GET http://factor.webex.com/ Proxy factor.webex.com TCP 0 0x800 0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) No FCTRISA - - - - - - 1 536 338 5 0x4 Web Proxy Filter
6/26/2006 7:35:28 AM 10.0.0.33 8080 http Failed Connection Attempt Support Allow Webex 10.0.5.1 anonymous Internal Webex Site GET http://factor.webex.com/ Proxy factor.webex.com TCP 0 0x880 10.0.5.1 FCTRISA - - 0 0 0 0x0 Firewall
6/26/2006 7:35:29 AM 10.0.0.33 8080 Unidentified IP Traffic Initiated Connection 10.0.5.1 Internal Local Host - - TCP - 4086 0x0 0x0 0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) Yes FCTRISA Internet - - - - - - 20950 4248 482 10065 0x4 Web Proxy Filter
6/26/2006 7:35:49 AM 64.68.120.155 80 http Failed Connection Attempt Support Allow Webex 10.0.5.1 FACTOR\isauser Internal Webex Site GET http://factor.webex.com/ Proxy factor.webex.com TCP 0 0xc0 10.0.5.1 FCTRISA - - 0 0 0 0x0 Firewall
1 4513 381 12209 The ISA Server requires authorization to fulfill the request. Access to the Web Proxy service is denied. 0x0 Web Proxy Filter
6/26/2006 7:36:56 AM 10.0.0.33 8080 http Denied Connection Support Allow Webex 10.0.5.1 anonymous Internal Webex Site GET http://factor.webex.com/ Proxy factor.webex.com TCP 0 0x800 0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) No FCTRISA - - - - - - 1 536 481 5 0x0 Web Proxy Filter
6/26/2006 7:36:56 AM 10.0.0.33 8080 http Failed Connection Attempt Support Allow Webex 10.0.5.1 anonymous Internal Webex Site GET http://factor.webex.com/ Proxy factor.webex.com TCP 0 0x880 10.0.5.1 FCTRISA - - 0 0 0 0x0 Firewall
6/26/2006 7:36:57 AM 10.0.0.33 8080 Unidentified IP Traffic Initiated Connection 10.0.5.1 Internal Local Host - - TCP - 4087 0x0 0x0 10.0.5.1 FCTRISA - - 88126 1506 9785 0x0 Firewall
6/26/2006 7:36:57 AM 10.0.0.33 8080 Unidentified IP Traffic Closed Connection 10.0.5.1 Internal Local Host - - TCP - 4086 0x80074e20 0x0 0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) Yes FCTRISA Internet - - - - - - 21030 4248 625 10065 0x0 Web Proxy Filter
6/26/2006 7:37:17 AM 64.68.120.155 80 http Failed Connection Attempt Support Allow Webex 10.0.5.1 FACTOR\isauser Internal Webex Site GET http://factor.webex.com/ Proxy factor.webex.com TCP 0 0xc0 0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) Yes FCTRISA - - - - - - 1 4306 456 12202 The ISA Server denied the specified Uniform Resource Locator (URL). 0x0 Web Proxy Filter
6/26/2006 7:37:18 AM 10.0.0.33 8080 http Denied Connection Support Deny 10.0.5.1 FACTOR\isauser Internal External GET http://sea.search.msn.com/dnserror.aspx?FORM=DNSAS&q=factor.webex.com Proxy sea.search.msn.com TCP 0 0x880 0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) Yes FCTRISA Internet - - - - - - 180 577 751 302 0x40020000 Web Proxy Filter
6/26/2006 7:37:18 AM 63.218.23.153 80 http Allowed Connection Support Allow Webex 10.0.5.1 FACTOR\isauser Internal External GET http://auto.search.msn.com/response.asp?MT=factor.webex.com&srch=3&prov=&utf8 Proxy auto.search.msn.com TCP 0 0xc80 0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) No FCTRISA - - - - - - 1 536 607 5 0x0 Web Proxy Filter
6/26/2006 7:37:18 AM 10.0.0.33 8080 http Failed Connection Attempt Support Allow Webex 10.0.5.1 anonymous Internal External GET http://auto.search.msn.com/response.asp?MT=factor.webex.com&srch=3&prov=&utf8 Proxy auto.search.msn.com TCP 0 0x880 0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) No FCTRISA - - - - - - 1 4513 507 12209 The ISA Server requires authorization to fulfill the request. Access to the Web Proxy service is denied. 0x0 Web Proxy Filter
6/26/2006 7:37:18 AM 10.0.0.33 8080 http Denied Connection Support Allow Webex 10.0.5.1 anonymous Internal External GET http://auto.search.msn.com/response.asp?MT=factor.webex.com&srch=3&prov=&utf8 Proxy auto.search.msn.com TCP 0 0x800 0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) Yes FCTRISA - - - - - - 1 4306 641 12202 The ISA Server denied the specified Uniform Resource Locator (URL). 0x0 Web Proxy Filter
6/26/2006 7:37:18 AM 10.0.0.33 8080 http Denied Connection Support Deny 10.0.5.1 FACTOR\isauser Internal External GET http://www.factor.webex.com.edu/ Proxy www.factor.webex.com.edu TCP 0 0x80 0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) No FCTRISA - - - - - - 1 536 497 5 0x0 Web Proxy Filter
6/26/2006 7:37:18 AM 10.0.0.33 8080 http Failed Connection Attempt Support Deny 10.0.5.1 anonymous Internal External GET http://www.factor.webex.com.edu/ Proxy www.factor.webex.com.edu TCP 0 0x80 0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) No FCTRISA - - - - - - 60 4513 397 12209 The ISA Server requires authorization to fulfill the request. Access to the Web Proxy service is denied. 0x0 Web Proxy Filter
6/26/2006 7:37:18 AM 10.0.0.33 8080 http Denied Connection Support Deny 10.0.5.1 anonymous Internal External GET http://www.factor.webex.com.edu/ Proxy www.factor.webex.com.edu TCP 0 0x0 0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) Yes FCTRISA - - - - - - 1 4306 641 12202 The ISA Server denied the specified Uniform Resource Locator (URL). 0x0 Web Proxy Filter
6/26/2006 7:37:18 AM 10.0.0.33 8080 http Denied Connection Support Deny 10.0.5.1 FACTOR\isauser Internal External GET http://www.factor.webex.com.net/ Proxy www.factor.webex.com.net TCP 0 0x80 0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) No FCTRISA - - - - - - 10 536 497 5 0x0 Web Proxy Filter
6/26/2006 7:37:18 AM 10.0.0.33 8080 http Failed Connection Attempt Support Deny 10.0.5.1 anonymous Internal External GET http://www.factor.webex.com.net/ Proxy www.factor.webex.com.net TCP 0 0x80 0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) No FCTRISA - - - - - - 100 4513 397 12209 The ISA Server requires authorization to fulfill the request. Access to the Web Proxy service is denied. 0x0 Web Proxy Filter
6/26/2006 7:37:18 AM 10.0.0.33 8080 http Denied Connection Support Deny 10.0.5.1 anonymous Internal External GET http://www.factor.webex.com.net/ Proxy www.factor.webex.com.net TCP 0 0x0 0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) Yes FCTRISA - - - - - - 1 4306 641 12202 The ISA Server denied the specified Uniform Resource Locator (URL). 0x0 Web Proxy Filter
6/26/2006 7:37:18 AM 10.0.0.33 8080 http Denied Connection Support Deny 10.0.5.1 FACTOR\isauser Internal External GET http://www.factor.webex.com.org/ Proxy www.factor.webex.com.org TCP 0 0x880 0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) No FCTRISA - - - - - - 1 536 497 5 0x0 Web Proxy Filter
After playing around with the configuration yesterday, I noticed that I keep getting the 10065 error message consistantly. Why would I get the host is unreachable message? If I disable the firewall service on the ISA server, I can connect the the URL fine. What really drives me crazy is that other exceptions to like google and cnn's URL works fine. There is just something weird about factor.webex.com.
Network Access Message: The page cannot be displayed
Technical Information (for Support personnel) Error Code: 502 Proxy Error. The host server is unreachable. (10065) IP Address: 64.68.120.155 Date: 6/26/2006 9:00:16 PM Server: fctrisa.factor.local Source: proxy
Sorry I should have explained how this is setup. We are trying to "test" the ISA server in our enviroment. We currently have a a CISCO PIX firewall doing NAT that all the PC's are using for the defauly gateway. The ISA server is configured as a "back firewall" using a single NIC. As everything is, we can go to the webex site and start out support sessions. With the ISA server acting as a firewall/proxy, I am getting the host unreachable error.