Issue Client has cable service that blocks HTTP and SMTP inbound protocols. Inbound HTTPS works. Client is running IAS 2004 w/SBS. The need to get their 10 PDA and Smart phones to access their Exchange email using the ActiveSync on their devices. It works for them while they are in the office. What am I missing?
Internet------->Cable/DSL Modem--------->Linksys Router----------->SBS running ISA 2004-------->Internal network
I have done this now a couple times, first was with Cingular and their 8125 model, currently with Verizon and a Treo 700w (windows mobile 5 model). When I first setup the SBS 2003 server I created my certificate when I ran the CEICW. Before installing the SBS 2003 Premium version of ISA 2004, you need to export the server certificate to import later after ISA installs the publishing certificates. Follow the steps in this Microsoft article for exporting your certificates and importing them back after ISA creates the publishing certificate. http://go.microsoft.com/fwlink/?LinkID=45058.
Also, before installing ISA, go to Internet Options - Content - Certificates - Trusted Root Certificates. Find your certificate and export it, keep it in DER format. Save it wherever you want but this is the certificate to put on your phone. If your phone has an SD or mini-SD you can just drop it on the card, if not, when you have your phone connected to your PC just copy it in Windows Explorer to the mobile device. Once you have your cert on the phone, go to the File Explorer on the phone, locate the certificate and double click it.
After you follow the steps from MS above and import your certificate back to the server after installing ISA, go to your phone and setup Active Sync - configure server. Enter your server name (matching the name of the certificate from above), enable the SSL option, enter your username/password/domain and try synching.
FYI, when I setup CEICW I did enable the OMA, OWA, and Web options in the standard firewall. When I installed ISA it created rules based on the basic firewall setup.
I copied over the .cer file and reented all the info and it still just sits and never connects. We are using Dell Axim X51v's. It states its sysncing but sits forever and nothing happens. Webmail to the doamin works. Anything else I can look at?
Make sure the users are in the mobile users group. Make sure your certificate is working - sounds like it isn't. They are very prone to corruption during the copy process. Make sure you are using the external certificate not the one that starts with publishing.yourdomain.com
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