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ISA2004 usage reports is different than ISPs billing report

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ISA2004 usage reports is different than ISPs billing re... - 11.Dec.2006 8:47:36 PM

pete_h

Posts: 5
Joined: 11.Dec.2006
Status: offline

Our ISP is attempting to bill us for thousands of dollars of excess usage. However, our ISA2004 usage report shows usage around one tenth of that claimed by the ISP. I generated our reports using the "Generate a new report" task, ticking all content types. Is there any way that ISA Server's report can be wrong, or that it is missing some protocol or something?

Here's an ISA2004 report of a single day: http://webflex.co.nz/ISAusage060914/ = calculates total traffic as 98MB
vs
The ISP's logs of the same day: http://webflex.co.nz/ISPusage060914.zip = calculates total traffic as 1.18GB !!!!

Any other suggestions how I can prove the correct traffic usage?

Thanks,
Pete :)
Wellington, New Zealand.

< Message edited by pete_h -- 11.Dec.2006 10:52:40 PM >