• RSS
  • Twitter
  • FaceBook

Welcome to ISAserver.org

Forums | Register | Login | My Profile | Inbox | RSS RSS icon | My Subscription | My Forums | Address Book | Member List | Search | FAQ | Ticket List | Log Out

Active Sync error on Nokia phones after upgrade to ISA 2006

Users viewing this topic: none

Logged in as: Guest
  Printable Version
All Forums >> [ISA 2006 Publishing] >> Exchange Publishing >> Active Sync error on Nokia phones after upgrade to ISA 2006 Page: [1]
Login
Message << Older Topic   Newer Topic >>
Active Sync error on Nokia phones after upgrade to ISA ... - 21.Feb.2007 7:21:14 AM   
brandy

 

Posts: 4
Joined: 25.Aug.2005
Status: offline
I`ve run ISA 2004 before and publish OWA, OMA and ActiveSync. I publish OWA with FBA and OMA/EAS with basic. Also two listener and two certificates.

In ISA 2006 you can publish all this features with only one listener. The new feature User-Agent Mapping check the device if it could run forms-based or not. If the device could not run FBA it will be downgraded to basic.

I notice that users with Nokia Mail for Exchange got problem after this upgrade.

Notice how microsoft has spelled Symbian OS?? See below.

I also notice this in ISA 2006:
Found User-Agent Mapping: *Blazer*     2       True
Found User-Agent Mapping: *DoCoMo*     1       True
Found User-Agent Mapping: *Windows CE* 2       True
Found User-Agent Mapping: *Symbain OS* 2       True
Found User-Agent Mapping: *SonyEricsson*       2       True
Found User-Agent Mapping: *Frontpage*  3       True
Found User-Agent Mapping: *Mozilla*    0       True
Found User-Agent Mapping: *Opera*      0       True
Found User-Agent Mapping: *MSRPC*      3       True
Found User-Agent Mapping: *    3       True

I think that is the reason why Nokia could not sync anymore? How do I correct this to *Symbian OS* 3 True  (This should tell Nokia phone to use basic authentication.

regards Brandy
Post #: 1
RE: Active Sync error on Nokia phones after upgrade to ... - 27.Feb.2007 11:54:28 AM   
tshinder

 

Posts: 50013
Joined: 10.Jan.2001
From: Texas
Status: offline
Hi Brandy,

Can you confirm with a packet trace that the user agent string sent by the client is actually Simbian OS and not Simbain OS?

Thanks!
Tom

_____________________________

Thomas W Shinder, M.D.

(in reply to brandy)
Post #: 2
RE: Active Sync error on Nokia phones after upgrade to ... - 27.Feb.2007 10:13:08 PM   
Jim Harrison

 

Posts: 271
Joined: 5.May2001
From: Redmond, WA
Status: offline
"It's a feature".

Actually, it's a bug, but you're the first person to run headlong into it (and report it).
I'm working on a PSS-supportable script so that you and others that don't know they're hitting this issue can self-solve it.

If the dev team approves the code review (I don't foresee any problems), it'll get posted tomorrow morning (PST) or maybe later toinight - it depends on who's awake in Haifa this time of the morning over there.

_____________________________

Jim Harrison
MCP(NT4, W2K), A+, Network+, PCG
My ISAServer.org Stuff
My Site

(in reply to tshinder)
Post #: 3
RE: Active Sync error on Nokia phones after upgrade to ... - 28.Feb.2007 8:55:16 AM   
Jim Harrison

 

Posts: 271
Joined: 5.May2001
From: Redmond, WA
Status: offline
Ok - all approved.
You can find "fix_symbian" under the ISA 2006 tools.
1. Extract "fix_symbian.js" to a folder on your ISA
2. Open a cmd-window
3. Move to the folder where you extracted the script.
4. Type 'cscript fix_symbian.js' (no quotes)

Report any bugs to jim@isatools.org

_____________________________

Jim Harrison
MCP(NT4, W2K), A+, Network+, PCG
My ISAServer.org Stuff
My Site

(in reply to Jim Harrison)
Post #: 4
RE: Active Sync error on Nokia phones after upgrade to ... - 28.Feb.2007 9:11:27 AM   
tshinder

 

Posts: 50013
Joined: 10.Jan.2001
From: Texas
Status: offline
Hi Jim,

Thanks!!!

Tom

_____________________________

Thomas W Shinder, M.D.

(in reply to Jim Harrison)
Post #: 5

Page:   [1] << Older Topic    Newer Topic >>
All Forums >> [ISA 2006 Publishing] >> Exchange Publishing >> Active Sync error on Nokia phones after upgrade to ISA 2006 Page: [1]
Jump to:

New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts