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"Unknown Request" Error - Service Pack 2

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"Unknown Request" Error - Service Pack 2 - 14.Jun.2007 1:25:37 PM   
mattoates

 

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Joined: 29.May2007
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We recently applied Service Pack 2 for ISA Server 2004 Enterprise Edition to correct a known issue http://support.microsoft.com/kb/900249/ that our external users were having using the OWA form. Received some calls this morning that some users were reporting this error still even after the SP2 was applied.

Has anyone else had an issue that still existed after applying a KB hotfix or SP?

Should I open a case with Microsoft?

Any thoughts/comments/suggestions would be greatly appreciated.

Thanks!
Post #: 1
RE: "Unknown Request" Error - Service Pack 2 - 14.Jun.2007 2:15:49 PM   
Rotorblade

 

Posts: 1348
Joined: 27.Feb.2007
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quote:


We recently applied Service Pack 2 for ISA Server 2004 Enterprise Edition to correct a known issue

 
Service Pack 2 or was it Service Pack 3?
 
If you call PSS they are probably have you apply SP 3.


RB

(in reply to mattoates)
Post #: 2
RE: "Unknown Request" Error - Service Pack 2 - 14.Jun.2007 3:28:07 PM   
mattoates

 

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Joined: 29.May2007
Status: offline
It was Service Pack 2....we were a little hesitant to apply SP3 since it just came out in May and the hotfix to correct the issue was included in Service Pack 2.

The issue is manageable now but due to a merger we are migrating 5000 new users to our system on July 1 and wanted to have it resolved by then. We also plan to move to ISA 2006 very soon and didn't want to dedicate a lot of resources to fixing ISA 2004.

You are probably right about Premier Support

(in reply to Rotorblade)
Post #: 3

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