Hi I am new so sorry if I do not explain my problem very well,
I have setup a rule so an application can access the update website via port 7000, or 80 (neither work it starts to work on port 80 then crashes)
The rule I setup is as follows,
Action = allow Protocol = Outbound tcp port 7000 From = Internal To = External Conditin = All Users
but when I try to update the program through this port It fails and on the isa query it say's Denied Connection from the machine I was using to the IP Address of the update server and the rule that denied it is the one I created.
If I used port 80 It denies the connection through SBS Internet Access Rule.
Any ideas why it will not allow me to connect to this update server though client machines on the network?
It works fine on the server it self.
The program used to work on an old machine but that machine got formatted and given to a new user and a new machine has been given to the old user witch uses the program that needs updating and for some strange reason it does not work anymore I tried recreating the rule and adding the external IP address I cannot figure out why it does not work when it worked before on a different machine.
(ping and treacert failes from command to the IP of the update server)
< Message edited by drewj2k -- 2.Jul.2007 11:38:05 AM >
From: MICHIGAN, US
Are you able to ping any external sites? Just wondering if you have ping disabled. Have you tried a manual update of your application or just the ping? Anything showing up in the logs when a manual update is attempted from your test workstation?
Thanks again for your reply, for some reason I cannot ping other external website (how do I turn it on?), Manul update fails on the program the firewall says in the report denied access, but the rule is set to allow so I am confused.
From: MICHIGAN, US
ICMP settings are in the System Policies... I wouldn't enable them for everybody though.
Assuming this is the software company (http://download.sharescope.co.uk/doc/User%20Guide.pdf) I found this info on ShareScope:
Update Failed (Firewall Settings)
If you have a firewall you will need to alter your firewall settings.
ShareScope uses the following IP addresses: 184.108.40.206 & 220.127.116.11 (update.sharescope.co.uk) 18.104.22.168 & 22.214.171.124 (update2.sharescope.co.uk) If you are unsure how to change this please call Support on 0845 045 0111 or 020 7549 1104.