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Problems with Mail Push (AUTD)

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Problems with Mail Push (AUTD) - 17.Oct.2007 2:03:10 AM   
SpecialK

 

Posts: 1
Joined: 17.Oct.2007
Status: offline
Hello,

we have some problems with our Exchange Push Mail (AUTD).

This is our setup:
ISA Server 2006 behind a Checkpoint firewall. The checkpoint sends the SSL
querrys from the mobile devices to the ISA 2006 Server via Port 443. The ISA
Server does the authentication via a LDAP querry and send the mobile device
querry via HTTP (Port 80) to our Exchange Server in the internal LAN.
The Exchange Server answeres via HTTP to the ISA Server, which sends the
answere back to the mobile device.

When we manually press "Sync" on the Device, it syncs all our messages, the
calender and the contacts.
But when we activate Push Mail ("As item arrives") in active sync, we
doesn'n get a real email push. The mobile device asks the Server every 5-8
minutes, so we have to wait a fixed interval. That's no real push :(

It is also strange, that Active Sync always semms to sync something, even
when there is absolute no change between this and the last sync. Here is a
video:
http://www.youtube.com/watch?v=b1RpQEOlbHo
It seems if Active Sync tried to sync all objects, which are already on the
device (and also on the Exchange Server)

Is there something we can do to get the live push mail working?
Do we have to forward more ports? At the moment we only forward SSL 443 on
the checkpoint to the ISA und HTTP 80 from the ISA to the Exchange. Are
there more ports needed?

Thank you very much

Sven
Post #: 1

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