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https problems again

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https problems again - 30.Oct.2007 7:49:23 AM   
james.johnson

 

Posts: 31
Joined: 11.Jan.2005
From: Hampshire, UK
Status: offline
Greetings,

Having problems accessing https: websites.

I have found a few site that i can never seem to access on any pc behind our firewall yet i can access perfectly fine on a pc plugged into our router directly, bypassing our isa server. 

The site in question is www.vodafone.co.uk. There is a login section and when i click it to login i get taken to the register/login page which itself does load but the actual login app which should run in the centre of the page and is held on https://services4.vodafone.co.uk/ doesnt seem to want to load and i get that "cannot display website" screen..

However, if i give up trying for a while and go back to it for some reason it will work once, so i test by clicking back to the previous page then try to get to that login page again it will not work. It also knocks out my owa working when it stops.

I have looked through the isa log and it seems that the site is on port 442 as it should be. Makes no sense to me.

Any idea what is happening and how i can get access to that site.

Thanks
James
Post #: 1
RE: https problems again - 30.Oct.2007 7:59:57 AM   
bgd_pep

 

Posts: 34
Joined: 8.Oct.2007
Status: offline
You allow HTTPS protocol from internal to external ?
Or this the only site with ssl that is not working ?

(in reply to james.johnson)
Post #: 2
RE: https problems again - 30.Oct.2007 8:05:22 AM   
james.johnson

 

Posts: 31
Joined: 11.Jan.2005
From: Hampshire, UK
Status: offline
Yes we have a rule to allow https from internal to external. Also there is a problem accessing the google mail website too. We do seem to have problems with our owa on occasion also where it seems to drop the connection and present that cannot display website page.

James

(in reply to bgd_pep)
Post #: 3
RE: https problems again - 30.Oct.2007 3:59:16 PM   
gtorrecilla

 

Posts: 7
Joined: 3.Sep.2007
Status: offline
ISA only allow HTTPs for port 443.
If the port that is being used is 442 you should open a tunnel.
If the port used is 443 you should see the page.
You should see gmail without any problems.

have you checked the logs?
Your ISA has SP2 or SP3 installed?
What is the access level for the users that are trying to get that pages? or it happens even with your user?



(in reply to james.johnson)
Post #: 4
RE: https problems again - 31.Oct.2007 5:37:42 AM   
james.johnson

 

Posts: 31
Joined: 11.Jan.2005
From: Hampshire, UK
Status: offline
Sorry guys, my bad, i meant 443, forgive the typo.

The isa server has SP3 installed. I use my account which is a domain admin account with no access restrictions.

I just restarted my isa server to see if it would make a difference. The first time i went back to the page it worked however when i closed and reopened it didnt.

James

(in reply to gtorrecilla)
Post #: 5
RE: https problems again - 14.Nov.2007 8:00:45 AM   
james.johnson

 

Posts: 31
Joined: 11.Jan.2005
From: Hampshire, UK
Status: offline
Still having serious problems with this.

My OWA randomly kicks me off with the cannot connect page yet on our test pc which is the other side of the firewall it works perfectly. Any https site randomly stops working after a while or it doesnt even connect in the first place.

Cannot even connect to the site this page leads to when you click on the accept button, I know it does work,....  https://nokiags.wdsglobal.com/standard?siteLanguageId=118

Any help would be appreciated as im getting rather desperate lol.

Thanks
James

(in reply to james.johnson)
Post #: 6

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