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VPN Connection Problem (Screenshots Included)

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VPN Connection Problem (Screenshots Included) - 25.May2008 9:26:58 PM   
flysurfing

 

Posts: 48
Joined: 28.Jan.2007
Status: offline 		Dear all,

My ISA 2006 Enterprise VPN  doesnt work anymore. When we try to connect to the VPN as before we have no answer.
Could you help me to check some points who are maybe causing this problem ?

Please find some screenshots of our system configuration:

http://img148.imageshack.us/img148/6330/vpnpropertiesaccessnetwlx0.jpg
http://img514.imageshack.us/img514/5733/vpnpropertiesauthenticaqx3.jpg
http://img102.imageshack.us/img102/4176/vpnpropertiesusermappinkv3.jpg
http://img148.imageshack.us/img148/8876/vpnpropertiesgroupsae4.jpg
http://img514.imageshack.us/img514/6064/vpnpropertiesgeneraldu4.jpg
http://img102.imageshack.us/img102/8762/vpnpropertiesradiuot5.jpg
http://img514.imageshack.us/img514/7530/vpnpropertiesprotocolsms7.jpg
http://img514.imageshack.us/img514/3317/vpnpropertiesaddressassur8.jpg
http://img505.imageshack.us/img505/5306/vpnpropertiesusermappinco9.jpg

If someone accept, i could give you an ip address and login to try the connect to our server.

Thanks a lot for your support !

Fly

< Message edited by flysurfing -- 13.Jun.2008 5:25:14 AM >
Post #: 1
RE: Vpn doesnt work anymore. - 26.May2008 4:39:25 AM   
elmajdal

 

Posts: 6022
Joined: 16.Sep.2004
From: Lebanese in Kuwait
Status: offline 		Have you installed Windows Server 2003 SP2 ?

_____________________________

Tarek Majdalani

Windows Expert - IT Pro MVP
Facebook : https://www.facebook.com/ElMajdal.Net

(in reply to flysurfing)
Post #: 2
RE: Vpn doesnt work anymore. - 1.Jun.2008 11:49:05 PM   
flysurfing

 

Posts: 48
Joined: 28.Jan.2007
Status: offline 		Dear elmajdal,

No we have only the SP1 installed.

Any idea ?

Thanks

Pierre

(in reply to elmajdal)
Post #: 3
RE: Vpn doesnt work anymore. - 13.Jun.2008 5:17:47 AM   
flysurfing

 

Posts: 48
Joined: 28.Jan.2007
Status: offline 		I added some screenshots of our system.

Thanks to have a glimpse on it ;)

Cheers,

Fly

(in reply to flysurfing)
Post #: 4
RE: Vpn doesnt work anymore. - 15.Jun.2008 3:58:34 AM   
elmajdal

 

Posts: 6022
Joined: 16.Sep.2004
From: Lebanese in Kuwait
Status: offline 		mmm,

What error message does your vpn users recieve ?

If you are using DHCP, have you configured the DHCP Relay agent ?

_____________________________

Tarek Majdalani

Windows Expert - IT Pro MVP
Facebook : https://www.facebook.com/ElMajdal.Net

(in reply to flysurfing)
Post #: 5
RE: Vpn doesnt work anymore. - 16.Jun.2008 2:46:18 AM   
flysurfing

 

Posts: 48
Joined: 28.Jan.2007
Status: offline 		Hello Ejmedal,

No we are not using DHCP.

We are using address pool.

Shall we use DHCP relay agent.

Actually the error code when user connect is: error  800

Thanks.

FLY

(in reply to elmajdal)
Post #: 6
RE: Vpn doesnt work anymore. - 16.Jun.2008 3:08:48 AM   
HePa

 

Posts: 135
Joined: 9.May2008
From: Sweden, Gothenburg
Status: offline 		According to this image > http://img514.imageshack.us/img514/3317/vpnpropertiesaddressassur8.jpg, you have configured your ISA server to use an internal DHCP server to lease ip-adresses to your clients. IF you don't have any DHCP relay agent installed on the ISA server the ISA server will not be able to relay the the requests to the DHCP server. Chech in RRAS if you have the DHCP relay agent installed.

_____________________________

HePa

(in reply to flysurfing)
Post #: 7
RE: Vpn doesnt work anymore. - 16.Jun.2008 3:35:09 AM   
elmajdal

 

Posts: 6022
Joined: 16.Sep.2004
From: Lebanese in Kuwait
Status: offline
quote:

ORIGINAL: flysurfing

Hello Ejmedal,

No we are not using DHCP.

We are using address pool.

Shall we use DHCP relay agent.

Actually the error code when user connect is: error  800

Thanks.

FLY


You do not have to use DHCP if you do not want, you can use static addressing for your VPN Client.

All what you have to do is to exclude this static range from the Internal Network Address Range.


quote:

We are using address pool. 


what address pool ?? its either static or dhcp , and you have set it as dhcp , and you said that you do not use dhcp , then what ??


mmmm have you configured this address on RRAS ??? you should not, everything should be configured thru ISA Server Management Console

_____________________________

Tarek Majdalani

Windows Expert - IT Pro MVP
Facebook : https://www.facebook.com/ElMajdal.Net

(in reply to flysurfing)
Post #: 8
RE: Vpn doesnt work anymore. - 16.Jun.2008 3:58:04 AM   
flysurfing

 

Posts: 48
Joined: 28.Jan.2007
Status: offline 		Hello Elmejdal,

We have re-configured the ISA server in Adress Assignment with this range of static adress pool: from 172.16.0.0 to 172.16.0.200.

Thanks for your help.

(in reply to elmajdal)
Post #: 9
RE: Vpn doesnt work anymore. - 16.Jun.2008 4:02:44 AM   
elmajdal

 

Posts: 6022
Joined: 16.Sep.2004
From: Lebanese in Kuwait
Status: offline 		Hi Again,

and thing started to work ?

_____________________________

Tarek Majdalani

Windows Expert - IT Pro MVP
Facebook : https://www.facebook.com/ElMajdal.Net

(in reply to flysurfing)
Post #: 10

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