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Forced to restart Firewall Service - Failed RDP and VPN

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Forced to restart Firewall Service - Failed RDP and VPN - 22.Dec.2008 5:02:39 PM   
Pete89

 

Posts: 21
Joined: 20.Aug.2008
From: Granada Spain
Status: offline
Hello Everyone,

I am having a weird time with a nAppliance device the 1200w. Recently the device rebooted after a Windows update and it seems some services are out of wack. They all start up but these are the problematic symptoms:

1. RDP seems to stop working.
2. Remote Desktop stops working
3. VPN client and site-to-site VPN stop working

To get everything back up and running I restart the Firewall service and we are in business again.

I have gone over the event logs and don't see anything that jumps out at me, and like I said all the right services are started up. Here is a network diagram in case anyone sees a mistake we have made in our setup. I have seen some posts about the RDP/Remote Desktop problem but the VPN stuff just seems to not fit in. Maybe we have two different problems here.

Thanks for any help or advice you can give,

Pedro

< Message edited by Pete89 -- 23.Dec.2008 6:27:21 AM >
Post #: 1
RE: Forced to restart Firewall Service - Failed RDP and... - 23.Dec.2008 6:28:44 PM   
rkeith

 

Posts: 1
Joined: 23.Dec.2008
Status: offline
Hello Pedro,

You might apply an RDP patch from nAppliance.  This does not specifically address your questions, but Microsoft released a new RDP client recently via Windows Update, and this update addresses this new version.

http://support.nappliance.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=79&nav=0,14

Robert

(in reply to Pete89)
Post #: 2
RE: Forced to restart Firewall Service - Failed RDP and... - 24.Dec.2008 3:10:48 AM   
Pete89

 

Posts: 21
Joined: 20.Aug.2008
From: Granada Spain
Status: offline
Thanks Robert. I will give that patch a try. I just realized that in my original post there is a mistake. In point 1. I wanted to say RPC is not working. However restarting the Firewall Service fixes this as well as the RDP problem and VPN problems.

(in reply to rkeith)
Post #: 3

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