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printer access through firewall to subnetted network

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printer access through firewall to subnetted network - 6.Apr.2009 9:09:05 AM   
james.johnson

 

Posts: 31
Joined: 11.Jan.2005
From: Hampshire, UK
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Greetings,

I have a printer (172.29.88.107) sat inbetween our firewall (172.29.88.2)and our gateway (172.29.88.11). This is all fine but the problem is i need to print to that printer from our internal network (192.168.0.*) which i have solved by adding it as a shared printer on our isa server so it can be printed to from inside and outside the network.

However, i need to move this printer inside our network range so i can relocate it to the relevant office since it is currently plugged straight into the lea supplied router in order for our accounting program to print to it. The accounting program is run via a citrix connection to the local council system and uses ip printing to print.

The problem is, i cannot move this printer into our range without loosing the ability to print from outside.

Any help is greatly appreciated.
James
Post #: 1
RE: printer access through firewall to subnetted network - 6.Apr.2009 9:18:39 AM   
SteveMoffat

 

Posts: 1130
Joined: 29.Jun.2001
From: Hamilton, Bermuda
Status: offline
So you remote to the server from your workstations & then the printing gets done via the web?

Why can't you add the printer to Citrix after you've moved it and print via Citrix. That's the normal way to do it.

_____________________________

Thanks
Steve

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(in reply to james.johnson)
Post #: 2
RE: printer access through firewall to subnetted network - 6.Apr.2009 9:27:06 AM   
james.johnson

 

Posts: 31
Joined: 11.Jan.2005
From: Hampshire, UK
Status: offline
thanks for replying

yes thats how it happens, and the printer driver is installed their end to print to the ip address of the printer, which works fine if the printer is on their 172.29.*.* range, however when i have tried to move this inside our firewall it wont work.

james

(in reply to SteveMoffat)
Post #: 3
RE: printer access through firewall to subnetted network - 6.Apr.2009 9:32:41 AM   
SteveMoffat

 

Posts: 1130
Joined: 29.Jun.2001
From: Hamilton, Bermuda
Status: offline
Of course it will work. That how Citrix printing is supposed to work.

They need to get a Citrix Tech in there to set up printing.

I deal with this daily, me being a local consultant in Bermuda & head office is in London. All the Citrix clients here have local printers that receive the print jobs from their Citrix sessions in London.

The Firewall should not come into it if you are forwarding the correct Citrix protocols.

_____________________________

Thanks
Steve

ISA 2006 Book! - http://tinyurl.com/2gpoo8
TMG Bible - http://tinyurl.com/ykv85hr
www.isaserver.bm

The built in ISA help is likely the most comprehensive help built into an application anywhere. USE it!!! Search it!!! RTFM

(in reply to james.johnson)
Post #: 4
RE: printer access through firewall to subnetted network - 6.Apr.2009 9:40:17 AM   
james.johnson

 

Posts: 31
Joined: 11.Jan.2005
From: Hampshire, UK
Status: offline
even if the address range is different? Problem i sthey keep claiming its because of a different address range and our firewall is the problem but i dont have the knowledge to say to them no it isnt.

james

(in reply to SteveMoffat)
Post #: 5
RE: printer access through firewall to subnetted network - 6.Apr.2009 9:43:53 AM   
SteveMoffat

 

Posts: 1130
Joined: 29.Jun.2001
From: Hamilton, Bermuda
Status: offline
Yes, even if the address is different. That's what Citrix is for....

That's why you need to get a Citrix guy to look at it. The printing gets done over the Citrix session, not independently. Eff all to do with the firewall.

Some good reading here.

http://www.brianmadden.com/blogs/guestbloggers/archive/2006/08/22/citrix-printing-brush-up-on-the-basic-best-practices.aspx

_____________________________

Thanks
Steve

ISA 2006 Book! - http://tinyurl.com/2gpoo8
TMG Bible - http://tinyurl.com/ykv85hr
www.isaserver.bm

The built in ISA help is likely the most comprehensive help built into an application anywhere. USE it!!! Search it!!! RTFM

(in reply to james.johnson)
Post #: 6
RE: printer access through firewall to subnetted network - 6.Apr.2009 9:59:16 AM   
james.johnson

 

Posts: 31
Joined: 11.Jan.2005
From: Hampshire, UK
Status: offline
thats exactly what we've been telling them... thanks very much for the info. Will have alook and find something to throw back at them.

thanks again
james

(in reply to SteveMoffat)
Post #: 7

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