I am trying to set up a BPOS user behind an ISA 2006 Standard firewall. The servies I'm trying to connect to are the Online Services Exchange server. However it seems that everytime I try to configure the Outlook account it can't hit the Online Exchange server by DNS name. Is there a port that I can open to allow the DNS traffic to flow through? This is odd because I can hit the Online Services OWA by name just fine but not when I'm configuring Outlook.
I installed the ISA client and tried to configure it to our proxy server and it says failed to connect to server. Maybe this type of setup isn't possible. Or I have my ISA sever configured incorrectly.
Can you send me the logs from your client machine and the ISA? It's interested to investigate and help others with a solution, if we can get ot
1. Install the Network Monitor 3.2 on client machine and on the ISA Server 2. Install ISABPA on the ISA Server as mentioned below 3. Start the ISABPA on ISA as mentioned below 4. Start Network Monitor on Client machine 5. Test the connectivity 6. Stop the Network Monitor on client and save the logs as .CAP file 7. Stop ISABPA and it will save the file automatically on your desktop as isapackage.cab 8. Send me the logs at email@example.com or you may upload it on rapidshare or megashare and send me the link in email. Dont paste it here
After installing this please run the ISA Data Packager from the Start, Programs, ISA Server, ISA Tools menu Select the ‘Collect data from one of the following repro scenarios’ radio button and select the ‘Basic Repro and Static Configuration’ option, select ‘Next’ and then ‘Start Data Collection’.
When the ISA Data Packager has initialized the various data captures you will be asked to press the Spacebar to start capturing data. This is going to capture a number of data outputs from a repro of the issue (Network traces, ISA tracing output, ISA logs) so before running this and pressing the spacebar please get set-up to repro the issue.
When you are ready to repro the issue press the spacebar, repro the issue and then press the spacebar again to stop the captures. If you can try to keep this the time you are capturing quite short that will help our analysis of the data.
The BPA will also gather config data from the ISA server that will help us understand your set-up and will output all the data captures to a file on the desktop called isapackage.cab.