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Setup failed while creating ISA Server storage.

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Setup failed while creating ISA Server storage. - 27.Aug.2009 10:31:12 PM   
orinm

 

Posts: 2
Joined: 27.Aug.2009
Status: offline
I am having an issue adding a server to my current ISA 2006 array.

The background of the problem is that I uninstalled this server from the current array and during the process there were communication issues between this server and the server that houses the configuaration store. During the uninstall ISA gave a warning that if I proceeded with the uninstall it would not be able to cleanup the objects in the configuration store pertaining to the server being removed. I proceeded anyway and now whenever I try to reinstall ISA on this server it fails at "Creating ISA Server storage. ".

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 1013
Description:
Product: Microsoft ISA Server 2006 -- Setup failed while creating ISA Server storage.

This is what comes up in the ISA DEBUG log file:

20:30:33 ISA setup CA INFO   : Server=server.domain.com, Username=(null), Domain=(null)
20:30:33 ISA setup CA INFO   : VerifyPropertyEqualValue: Property Sku = EE
20:31:15 ISA setup CA ERROR  : ::GetArrayRoot() failed, hr=0x8007203a
20:31:15 ISA setup CA ERROR  : StorageOperations::CreateObjectsInRegistry: CreateRoot_Parent(FALSE, ...) failed, hr=0x8007203a
20:32:32 ISA setup CA ERROR  : (Error 37012) Setup failed while creating ISA Server storage.
20:32:32 ISA setup CA ERROR  : EXIT: CreateStorage_Server, Custom Action failed (0x643)
20:32:32 ISA setup CA INFO   : msfpc.DLL was successfully unloaded from delay-load list
20:32:32 ISA setup CA INFO   : msfpcstg.DLL was successfully unloaded from delay-load list


Any assistance would be appreiated. Thanks in advance.

< Message edited by orinm -- 27.Aug.2009 10:48:14 PM >
Post #: 1
RE: Setup failed while creating ISA Server storage. - 28.Aug.2009 9:10:45 AM   
tshinder

 

Posts: 50013
Joined: 10.Jan.2001
From: Texas
Status: offline
Reformat the box and reinstall.

HTH,
Tom

_____________________________

Thomas W Shinder, M.D.

(in reply to orinm)
Post #: 2
RE: Setup failed while creating ISA Server storage. - 1.Sep.2009 9:11:21 PM   
orinm

 

Posts: 2
Joined: 27.Aug.2009
Status: offline
Just for clarity this would be the box that is currently giving the issues? Not the configuration storage server?

(in reply to tshinder)
Post #: 3
RE: Setup failed while creating ISA Server storage. - 4.Sep.2009 8:08:04 AM   
tshinder

 

Posts: 50013
Joined: 10.Jan.2001
From: Texas
Status: offline
Correct. Not the CSS.

Tom

_____________________________

Thomas W Shinder, M.D.

(in reply to orinm)
Post #: 4
RE: Setup failed while creating ISA Server storage. - 4.Sep.2009 10:23:15 AM   
Jason Jones

 

Posts: 4663
Joined: 30.Jul.2002
From: United Kingdom
Status: offline
quote:

ORIGINAL: tshinder

Correct. Not the CSS.

Tom


Why not?

_____________________________

Jason Jones | Forefront MVP | Silversands Ltd
My Blogs: http://blog.msedge.org.uk/ and http://blog.msfirewall.org.uk/

(in reply to tshinder)
Post #: 5
RE: Setup failed while creating ISA Server storage. - 10.Sep.2009 9:06:33 AM   
tshinder

 

Posts: 50013
Joined: 10.Jan.2001
From: Texas
Status: offline
Why?

Tom

_____________________________

Thomas W Shinder, M.D.

(in reply to Jason Jones)
Post #: 6

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