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can't access any microsoft website

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can't access any microsoft website - 7.Sep.2009 10:37:12 PM   
ablen

 

Posts: 2
Joined: 7.Sep.2009
Status: offline
hi,

just want to ask for help.
I already configured an ISA 2006 but when i tried it I noticed that I can't access any microsoft website. When I'm trying to access this site, the below error occur.

Network Access Message: The website cannot be found
   Explanation: The IP address for the website you requested could not be found.

Try the following:

   * Refresh page: Search for the page again by clicking the Refresh button. The timeout may have occurred due to Internet congestion.
   * Check spelling: Check that you typed the Web page address correctly. The address may have been mistyped.
   * Access from a link: If there is a link to the page you are looking for, try accessing the page from that link.

If you are still not able to view the requested page, try contacting your administrator or Helpdesk.

   Technical Information (for support personnel)

   * Error Code 11001: Host not found
   * Background: This error indicates that the gateway could not find the IP address of the website you are trying to access. This is usually due to a DNS-related error.
   * Date: 9/8/2009 12:58:51 AM [GMT]
   * Server: isaserver.test.com.ph
   * Source: DNS error

please help.


thank you and regards
Post #: 1
RE: can't access any microsoft website - 8.Sep.2009 12:53:23 PM   
DEVLAVI

 

Posts: 115
Joined: 16.Jul.2009
From: Bangalore, India
Status: offline
Hi,
Sounds like Name Resolution issue to me

How have you setup your DNS Infrastructure?

Do you get the same error when you access other websites apart form Microsoft websites?

HTH,
Dev

_____________________________

Vasu Dev,
Network Administrator

"Abnormal is so common, it's practically normal."

(in reply to ablen)
Post #: 2
RE: can't access any microsoft website - 8.Sep.2009 7:49:43 PM   
ablen

 

Posts: 2
Joined: 7.Sep.2009
Status: offline
No, I did not set up DNS infrastructure.

I can access other website except the microsoft.
I dont get the error when i access other website.

(in reply to DEVLAVI)
Post #: 3
RE: can't access any microsoft website - 9.Sep.2009 5:24:52 AM   
DEVLAVI

 

Posts: 115
Joined: 16.Jul.2009
From: Bangalore, India
Status: offline
Hi
I suspect that you are infected too. This guy has the same issue that you have.
Check this links
http://forums.isaserver.org/m_2002092001/mpage_1/key_/tm.htm#2002092001
http://forums.isaserver.org/m_2002092062/mpage_1/key_/tm.htm#2002092062

Are you able to access Anti virus Websites(Symatec,Mcafee, Awast)?


HTH,
Dev

_____________________________

Vasu Dev,
Network Administrator

"Abnormal is so common, it's practically normal."

(in reply to ablen)
Post #: 4
RE: can't access any microsoft website - 24.Oct.2009 11:16:30 PM   
Suwandy

 

Posts: 1
Joined: 24.Oct.2009
Status: offline
Hi , im having the same problem i cant even access most of melware removal website can any1 help me with this pretty please?

(in reply to ablen)
Post #: 5

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