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Reporting failure with TMG RC

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Reporting failure with TMG RC - 16.Oct.2009 7:56:00 AM   
greyt

 

Posts: 7
Joined: 31.Dec.2004
Status: offline
I was running TMG Beta 3 on 2008 server without any problem. I upgraded to TMG RC and reporting now generates reports without any data.

I uninstalled & reinstalled and this made no difference. In the end I tried :-

Decomission old server and remove from domain
Build new 2008 R2 server with the same name and join to the domain
Install TMG and import old configuration

This still hasnt made any difference. I am getting the error :-

The daily summary for day "10/15/2009" was not created. This may cause the report for this period to be inaccurate. Verify that no prior reporting configuration alerts exist, and that the reporting services on the designated Forefront TMG report server are running and accessible from all the array members. Use the source location 1001.105.7.0.7733.100 to report the failure.

If I go to Monitoring\Services I can see that the following are running ok :-

SQL Server (ISARS)
SQL Server Reporting Services (ISARS)
SQl Server Express

Any guidance greatly appreciated!

The failure is due to error: 0x80040e57

< Message edited by greyt -- 16.Oct.2009 7:59:16 AM >
Post #: 1
RE: Reporting failure with TMG RC - 19.Oct.2009 12:18:57 PM   
tshinder

 

Posts: 50013
Joined: 10.Jan.2001
From: Texas
Status: offline
Can you run the report manually?

Is it just for that day?

Thanks!
Tom

_____________________________

Thomas W Shinder, M.D.

(in reply to greyt)
Post #: 2
RE: Reporting failure with TMG RC - 19.Oct.2009 12:27:59 PM   
greyt

 

Posts: 7
Joined: 31.Dec.2004
Status: offline
Hi,

Yes it does this every day.

If by manual you mean by selecting to generate a one time report from the TMG Logs & Reports section, then this just shows the same thing - a report with no data and blank graphs etc.

On the off chance I set the system to US date format yesterday in case this made a difference - but there was no change.

(in reply to greyt)
Post #: 3
RE: Reporting failure with TMG RC - 21.Oct.2009 4:51:34 AM   
David.Kind

 

Posts: 7
Joined: 21.Oct.2009
Status: offline
I have the same problem. I installed TMG with another regional setting than en-us, and my reports are empty. In earlier versions setting the locale to en-us resolved the problem, but that doesn't seem to work in RC.

(in reply to greyt)
Post #: 4
RE: Reporting failure with TMG RC - 22.Oct.2009 5:04:55 AM   
greyt

 

Posts: 7
Joined: 31.Dec.2004
Status: offline
I tried uninstalling TMG and SQL services, changing local to en-us, rebooted and reinstalled. I still get the same error.

I still think it is locale related in some way - I think I will build a test server later from scratch, confirm if it works and then import the old policy to see if something in here is causing it to break......

(in reply to David.Kind)
Post #: 5
RE: Reporting failure with TMG RC - 22.Oct.2009 9:28:19 AM   
tshinder

 

Posts: 50013
Joined: 10.Jan.2001
From: Texas
Status: offline
Did you click "Generate and View Selected Report" ?

Thanks!
Tom

_____________________________

Thomas W Shinder, M.D.

(in reply to greyt)
Post #: 6
RE: Reporting failure with TMG RC - 22.Oct.2009 9:35:56 AM   
greyt

 

Posts: 7
Joined: 31.Dec.2004
Status: offline
The error occurs when the reports are processed at 12.30am. This task is running dailysum.exe. If I run dailysum.exe manually I will get the same error logged as in my first post.

Generating any reports will alsways show empty data since the above process never completes successfully.

(in reply to tshinder)
Post #: 7

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