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Summary Reports

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Summary Reports - 4.Nov.2009 10:47:04 AM   
jdanham

 

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Joined: 4.Nov.2009
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When running monthly summaries, I am concerned that after the Top 25 Users are listed, the "All Others" account for 85% of the requests and volume. I'm wondering if there's a way to pull the details of this or if we need to buy 3rd party reporting tools.

Also is there a way to dig into the log files and determine what the "Unknown" protocols are? I assume if we can configure a Protocol Definition for these they can be reported on.

Is there an updated list of those that have emerged since ISA 2000 release?

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