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The Microsoft Forefront TMG services cannot be started. Please try restarting the computer

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All Forums >> [Threat Management Gateway (TMG) 2010] >> Installation >> The Microsoft Forefront TMG services cannot be started. Please try restarting the computer Page: [1]
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The Microsoft Forefront TMG services cannot be started.... - 12.Apr.2010 2:59:47 PM   
fagundfe

 

Posts: 6
Joined: 20.Sep.2006
From: Venezuela
Status: offline
Hi, I'm Franklin.

I have this error trying to install TMG Forefront SE on Windows 2008 SE R2 x64 bits. After resolved this error: http://forums.isaserver.org/Server_2008_R2_TMG_Installation_Error/m_2002099345/tm.htm the Installation Wizard fail on the the System Initialization and show this error message: "The Microsoft Forefront TMG services cannot be started. Please try restarting the computer"

At the ISAWRAP_247.log show the next in the section INFO: Starting services:

10:42:27 INFO: CMsiAttendantInstaller::Prepare: There is no any product code for upgrade code
10:42:27 INFO: CMsiAttendantInstaller::Prepare: Upgrade code is not set
10:42:27 INFO: CMsiAttendantInstaller::Prepare: There is no any product code for upgrade code
10:42:27 ERROR: CSSEInstaller::GetInstanceId failed to open reg key 'SOFTWARE\Microsoft\Microsoft SQL Server\Instance Names\SQL'
10:42:27 INFO: CSSEInstaller::Prepare: Failed to get the instace id of MSFW
10:42:27 ERROR: CSSEInstaller::GetInstanceId failed to open reg key 'SOFTWARE\Microsoft\Microsoft SQL Server\Instance Names\SQL'
10:42:27 INFO: CSSEInstaller::Prepare: Failed to get the instace id of ISARS
10:42:27 INFO: CMsiAttendantInstaller::Prepare: Upgrade code is not set
10:42:27 INFO: CMsiAttendantInstaller::Prepare: There is no any product code for upgrade code
10:42:27 INFO: Installing ISA (Core components)...
10:42:27 INFO: CFirewallInstaller: Activating installation, command line args = '-I "Z:\FPC\MS_FPC_Server.msi "ADDLOCAL=Storage_Server,MSFirewall_Services,MSFirewall_Management WRAPPER=1 ARPSYSTEMCOMPONENT=1 REBOOT=ReallySuppress'
11:18:28 INFO: Process completed successfully
11:18:28 INFO: Calling CreateAddRemoveEntry
11:18:28 INFO: Creating an entry in ARP
11:18:28 INFO: Add/Remove entry was created
11:18:28 INFO: Installing Additional components...
11:18:28 INFO: Activating Extration of SQL Express 2008 SP1 Package, command line args = '-s -f "C:\Windows\temp\{C1D1711E-A23B-4C66-A057-D68943053579}" -e'
11:18:28 INFO: SQL Express 2008 SP1 Package path is .\Program Files\Microsoft ISA Server\SQLE\SQLExpress2008SP1.exe
11:24:27 INFO: Process completed successfully
11:24:27 INFO: SQL Express 2008 SP1 Package was sucessfully extracted to 'C:\Windows\temp\{C1D1711E-A23B-4C66-A057-D68943053579}'
11:24:27 INFO: Activating SQL Express installation, command line args = '/QUIET /ACTION=Install /FEATURES=SQLEngine /INSTANCENAME=MSFW /SQLSYSADMINACCOUNTS="BUILTIN\Administrators" /BROWSERSVCSTARTUPTYPE=4 /SAPWD=************** /SQLSVCACCOUNT="NT AUTHORITY\SYSTEM" /NPENABLED=0 /TCPENABLED=0 /SKIPRULES=RebootRequiredCheck /HIDECONSOLE /PCUSource="C:\Windows\temp\{C1D1711E-A23B-4C66-A057-D68943053579}\PCU"'
11:24:27 INFO: SQL Express 2008 installation path is C:\Windows\temp\{C1D1711E-A23B-4C66-A057-D68943053579}\setup.exe
11:29:46 INFO: Process completed successfully
11:29:46 INFO: SQL Express 2008 successfully installed
11:29:46 INFO: Starting SQL Express service
11:29:57 INFO: Changing network service permissions to allow access to SQL Express
11:29:57 INFO: Changing SQL Express tempdb size
11:29:58 INFO: Failed to change Tempdb MAXSIZE, error = ,, 0x80040e09. Ignoring...
11:29:58 INFO: Moving SQL Express tempdb to stingray logging directory
11:30:03 INFO: AdjustSSEConfiguration completed successfully.
11:30:03 INFO: Activating SQL Express installation, command line args = '/QUIET /ACTION=Install /FEATURES=SQLEngine,RS /INSTANCENAME=ISARS /SQLSYSADMINACCOUNTS="BUILTIN\Administrators" /BROWSERSVCSTARTUPTYPE=4 /SAPWD=************** /SECURITYMODE=SQL /SQLSVCACCOUNT="NT AUTHORITY\SYSTEM" /RSINSTALLMODE=DefaultNativeMode /RSSVCACCOUNT="NT AUTHORITY\SYSTEM" /RSSVCStartupType=Automatic /NPENABLED=0 /TCPENABLED=1 /SKIPRULES=RebootRequiredCheck /HIDECONSOLE /PCUSource="C:\Windows\temp\{C1D1711E-A23B-4C66-A057-D68943053579}\PCU"'
11:30:03 INFO: SQL Express 2008 installation path is C:\Windows\temp\{C1D1711E-A23B-4C66-A057-D68943053579}\setup.exe
11:37:10 INFO: Process completed successfully
11:37:10 INFO: SQL Express 2008 successfully installed
11:37:10 INFO: Going to turn off the Auto-Close property of Reporting Service's data-bases.
11:37:10 INFO: Going to execute C:\Program Files\Microsoft SQL Server\100\Tools\Binn\\SQLCMD.EXE -E -S .\ISARS -Q "ALTER DATABASE ReportServer$ISARS SET AUTO_CLOSE OFF WITH ROLLBACK IMMEDIATE"11:37:10 INFO: C:\Program Files\Microsoft SQL Server\100\Tools\Binn\\SQLCMD.EXE -E -S .\ISARS -Q "ALTER DATABASE ReportServer$ISARS SET AUTO_CLOSE OFF WITH ROLLBACK IMMEDIATE" was executed successfully11:37:10 INFO: Going to execute C:\Program Files\Microsoft SQL Server\100\Tools\Binn\\SQLCMD.EXE -E -S .\ISARS -Q "ALTER DATABASE ReportServer$ISARSTempDB SET AUTO_CLOSE OFF WITH ROLLBACK IMMEDIATE"11:37:11 INFO: C:\Program Files\Microsoft SQL Server\100\Tools\Binn\\SQLCMD.EXE -E -S .\ISARS -Q "ALTER DATABASE ReportServer$ISARSTempDB SET AUTO_CLOSE OFF WITH ROLLBACK IMMEDIATE" was executed successfully11:37:11 INFO: Going to move Reporting Service's URLs to 127.0.0.1:8008 .
11:37:17 INFO: Successfully moved Reporting Service's URLs to 127.0.0.1:8008 .
11:37:17 INFO: Going to move Reporting Service's SQL to listen to port 1433 only.
11:37:17 INFO: Calling WMI object [ServerNetworkProtocolProperty.InstanceName='ISARS',IPAddressName='IPAll',PropertyName='TcpPort',PropertyType=1,ProtocolName='Tcp'], method [SetStringValue], param [StrValue], value [1433].
11:37:17 INFO: Calling WMI object [ServerNetworkProtocolProperty.InstanceName='ISARS',IPAddressName='IPAll',PropertyName='TcpDynamicPorts',PropertyType=1,ProtocolName='Tcp'], method [SetStringValue], param [StrValue], value [].
11:37:17 INFO: Calling WMI object [ServerSettingsGeneralFlag.FlagName='ForceEncryption',InstanceName='ISARS'], method [SetValue], param [Value], value [1].
11:37:17 INFO: Restarting ISARS SQL Express service.
11:37:22 INFO: Activating Delete of SQL Express 2008 SP1 Package directory 'C:\Windows\temp\{C1D1711E-A23B-4C66-A057-D68943053579}'
11:37:24 INFO: SQL Express 2008 SP1 Package extraction directory was sucessfully deleted: 'C:\Windows\temp\{C1D1711E-A23B-4C66-A057-D68943053579}'
11:37:24 INFO: Starting services.
11:37:31 ERROR: Failed to start isactrl.
11:37:31 ERROR: Failed to start fwsrv.
11:37:31 ERROR: Failed to start isasched.
11:37:31 ERROR: Failed to start IsaManagedCtrl.
11:37:31 ERROR: Services failed to start
11:37:42 INFO: Not running on SBS machine - do nothing
11:37:45 INFO: Installation completed successfully
11:37:45 INFO: Running Microsoft Update scan
11:37:45 INFO: Instantiates Microsoft Update scan
11:37:45 INFO: Running command line C:\Windows\system32\wuauclt.exe /detectnow
11:37:45 INFO: Microsoft Update scan was successfully Instantiated.
11:37:46 INFO: ShowSecurePage: Page launched.
11:37:46 INFO: Return value: SETUP_SUCCESS

Could somebody help me please!.
Thanks,
Franklin

_____________________________

Franklin Fagundez
MCP, MCSA, MCSE
Post #: 1
RE: The Microsoft Forefront TMG services cannot be star... - 13.Apr.2010 9:17:32 AM   
fagundfe

 

Posts: 6
Joined: 20.Sep.2006
From: Venezuela
Status: offline
Is very important to mention the scenario, this is an AD Windows 2000 Domain.

_____________________________

Franklin Fagundez
MCP, MCSA, MCSE

(in reply to fagundfe)
Post #: 2
RE: The Microsoft Forefront TMG services cannot be star... - 16.Apr.2010 7:35:34 AM   
tshinder

 

Posts: 50013
Joined: 10.Jan.2001
From: Texas
Status: offline
Could be GPO settings being applied to the firewall.

Create an OU for the firewall and do not allow domain GPO settings to be applied to it.

HTH,
Tom

_____________________________

Thomas W Shinder, M.D.

(in reply to fagundfe)
Post #: 3
RE: The Microsoft Forefront TMG services cannot be star... - 16.Apr.2010 10:07:30 AM   
fagundfe

 

Posts: 6
Joined: 20.Sep.2006
From: Venezuela
Status: offline
Ok Mr. Shinder,

I'll try your recomendation and then tell you...

Thanks,
Franklin

(in reply to tshinder)
Post #: 4
RE: The Microsoft Forefront TMG services cannot be star... - 12.Jul.2010 4:52:21 PM   
fagundfe

 

Posts: 6
Joined: 20.Sep.2006
From: Venezuela
Status: offline
Hi, the problem was the ICS Service entering in conflcit with TMG Firewall service. I stoped the service and that's all...

(in reply to fagundfe)
Post #: 5
RE: The Microsoft Forefront TMG services cannot be star... - 29.Jul.2010 9:03:04 AM   
tshinder

 

Posts: 50013
Joined: 10.Jan.2001
From: Texas
Status: offline
Very good!

Good to hear you got it working and thanks for the follow up!

Tom

_____________________________

Thomas W Shinder, M.D.

(in reply to fagundfe)
Post #: 6

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