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ISA denie access to download file

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ISA denie access to download file - 11.May2010 6:06:35 AM   
Mekong River

 

Posts: 78
Joined: 9.Aug.2009
Status: offline
Hi, I am using ISA 2004 to manage as a firewall and proxy server. I have configure one rule as the below description:

General tab:
   - Rule name: Block update to AVG server
Action tab: Deny
Protocol tab:
   - Selected protocol: HTTP
From tab: AVG Users (computer set)
To tab: AVG Update Domain (domain name set), AVG Update Domain name set contain:
   + *.akamai.net
   + *.avg.com
   + *.avg.cz
   + *.grisoft.cz
   + akamai.avg.com
   + akamai.avg.com.edgesuite.net
   + akamai.avg.cz
   + akamai.avg.cz.edgesuite.net
   + akamai.grisoft.com
   + akamai.grisoft.com.edgesuite.net
   + akamai.grisoft.cz
   + akamai.grisoft.cz.edgesuite.net
   + bguru.avg.cz
   + download.avg.cz
   + download.grisoft.cz
   + files2.avg.cz
   + files2.grisoft.cz
   + guru.avg.com
   + update.avg.com
   + update.grisoft.com
Content type tab: All content type
Schedule: Activate 24 hour on Sunday, Monday, Wednesday, Friday and Saturday.
Users: All Users

One day my client need to download a file which is located at the following path:
http://altd.embarcadero.com/download/museum/tc201.zip

But he got denie from ISA server. As I check the detail of the log i found the following result:

Denied Connection ISAPR1 5/7/2010 8:27:09 AM
Log type: Web Proxy (Forward)
Status: 
Rule: Block update to AVG server
Source: Internal ( 192.168.1.250:0)
Destination: External ( 192.168.1.1:8080)
Request: GET http://altd.embarcadero.com/download/museum/tc201.zip
Filter information: Req ID: 07b4e7bc 
Protocol: http
User: anonymous
Additional information
Client agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Object source: Processing time: 328
Cache info: 0x0 MIME type: -

I do not understand why this rule was apply? With the above rule element please let me know what wrong with the download path and the rule.

Thank,
Kanel
Post #: 1

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