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Users constantly being prompted for credentials

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Users constantly being prompted for credentials - 26.Jul.2005 6:29:00 PM   
abcdefgh

 

Posts: 1
Joined: 26.Jul.2005
Status: offline
Currently running Windows 2003 Server SP1 and ISA2004 with SP1. Clients are using Windows Authentication with the ISA Server and the ISA server authenticates in plain text with an upstream proxy (Netapp Netcache). Quite often users will be unable to access the internet and will get the following prompt "connect to 10.X.X.X - netcache" & then the users will be prompted for a username and password. The IP is the IP address of the local ISA Server. Another point to mention is generally this particular server has a slow link to the Netcache, either only dialup or a low speed satellite connection.

Does anyone have any idea why the users are being prompted, with Windows authentication they should not be prompted for a password at all. Is it possible that the slow link is causing a timeout between the ISA Server and Upstream Proxy? If so is there somewhere the timeout can be adjusted?
Post #: 1
RE: Users constantly being prompted for credentials - 26.Jul.2005 6:33:00 PM   
toddflash

 

Posts: 2
Joined: 17.Jun.2005
From: San Diego, CA
Status: offline
This was posted a while back, I had the same problem with users (even myself) being prompted. Try this: http://support.microsoft.com/?scid=kb;en-us;885683

Good Luck!

(in reply to abcdefgh)
Post #: 2

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