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username appears as anonymous but http string contains username

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username appears as anonymous but http string contains ... - 28.Jul.2011 1:29:19 PM   
jtheboywonder

 

Posts: 21
Joined: 9.Mar.2009
Status: offline
I am having a problem and I cannot seem to find anyone with the same problem so I wanted to ask the forum if anyone knows what this means...

I have ActiveSync published through ISA 2006 with pre-authentication turned on and am having intermittent problems with a particular user who just changed their AD password. When they try to access their ActiveSync devices occasionally they will not be able to sync to the Exchange ActiveSync server. When I review the logs I see that the user passes a denied connection during that time period on several devices (all seem to happen at the same time) that reflect the Client Username as anonymous but the URL contains the correct User=domain%5Cusername string.

Does this seem to be a device issue or a server issue, because I find it odd that both his phone and tablet have the error at the exact same time and present the same behavior, when the username and password is actually entered in the device. Am I overlooking a setting on the devices or the server? The devices are both Samsung devices, that is one commonality. Other than that I canít find a reason for this intermittent behavior.

We have seen evidence that this will lock him out of his AD account eventually, so I am becoming more and more confused on where to look for the problem. Is it obvious to someone out there and I am just blind? :)
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