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ISA 2004 Not Allowing Pop E-mail from Outlook

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ISA 2004 Not Allowing Pop E-mail from Outlook - 30.Aug.2011 6:24:57 PM   
skooterz125

 

Posts: 2
Joined: 29.Aug.2011
Status: offline
Hi, I am trying to set up a Go Daddy (https://login.secureserver.net/index.php?app=wbe) e-mail account in Outlook 2003/07. I have tried using POP3, Web E-mail, & IMAP, but none have worked.

I have used the ISA client on the computers and that has not helped either. If I try a computer that is off our Web Proxy, it works fine. However, I do not want these PCs off our Proxy for the sake of accessing e-mail.

There is a rule explicitly configured on ISA 2004 to allow POP3, SMTP, and IMAP. The ports are correct, 110-incoming, 25-Outgoing. I get a could not log onto POP server.

Any ideas?

Thanks!
Post #: 1
RE: ISA 2004 Not Allowing Pop E-mail from Outlook - 31.Aug.2011 5:22:48 AM   
romvdmeulen

 

Posts: 105
Joined: 5.Aug.2011
Status: offline
Do a LOG on the ISA server and look for your client IP what traffic is initiated during outlook start up. It'll sure help you what to look for ;)

(in reply to skooterz125)
Post #: 2
RE: ISA 2004 Not Allowing Pop E-mail from Outlook - 31.Aug.2011 11:12:39 AM   
skooterz125

 

Posts: 2
Joined: 29.Aug.2011
Status: offline
It's strange, I hadn't made any changes to the policy, but all of a sudden I was able to connect to the external POP server. When I first set up the log, no traffic was generated. Now, I see the client hitting the POP server at 72.167.82.11.

When doing a send/receive, the account will send but not receive. I get Outlook is unable to connect to your incoming (POP3) e-mail server. The error is 0x80042108. I've tried the solutions, but none have helped.

I also disable my A/V software, but that didn't change the outcome either.

(in reply to romvdmeulen)
Post #: 3

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