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Can't access any microsoft sites

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Can't access any microsoft sites - 13.Sep.2011 6:48:46 AM   


Posts: 1
Joined: 13.Sep.2011
Status: offline

I have a problem that I use ISA server 2006 in our company. All PCs use internet through ISA. I have no problem when surfing other sites except microsoft sites. If I access any microsoft sites, I got this following error:

Network Access Message: The website cannot be found

Explanation: The IP address for the website you requested could not be found.

Try the following: Refresh page: Search for the page again by clicking the Refresh button. The timeout may have occurred due to Internet congestion.
Check spelling: Check that you typed the Web page address correctly. The address may have been mistyped.
Access from a link: If there is a link to the page you are looking for, try accessing the page from that link. If you are still not able to view the requested page, try contacting your administrator or Helpdesk.

Technical Information (for support personnel)
Error Code 11001: Host not found
Background: This error indicates that the gateway could not find the IP address of the website you are trying to access. This is usually due to a DNS-related error. Date: 9/13/2011 10:20:39 AM [GMT]
Server: isasvr.royalrose.com
Source: DNS error

If anyone know of this problem issues, pls share me.

Thanks in advance.

< Message edited by symit -- 15.Sep.2011 1:00:54 AM >
Post #: 1
RE: Can't access any microsoft sites - 19.Sep.2011 9:46:16 PM   


Posts: 3472
Joined: 3.Jan.2008
From: Amazon, Brazil
Status: offline

make sure your ISA firewall is configured properly according to this article: http://social.technet.microsoft.com/wiki/contents/articles/recommended-network-adapter-configuration-for-forefront-tmg-standard-edition-servers.aspx

Paulo Oliveira.


Microsoft Premier Field Engineer (PFE)
Blog: http://poliveirasilva.wordpress.com/
Twitter: https://twitter.com/poliveirasilva

(in reply to symit)
Post #: 2
RE: Can't access any microsoft sites - 7.Dec.2011 11:59:51 PM   


Posts: 1
Joined: 28.Nov.2011
Status: offline
Try Proxy Servers to access the same URL. Proxy Web Servers will offer you to browse website if you have problem with IP address.


Cheap SSL, VeriSign Secure Site Pro EV, RapidSSL

(in reply to symit)
Post #: 3
RE: Can't access any microsoft sites - 31.Jul.2012 4:17:32 AM   


Posts: 1
Joined: 31.Jul.2012
Status: offline
If you find any issue with web site surfing then try proxy browsing. Get some proxy browsers at proxy4free.com

(in reply to steave147)
Post #: 4
RE: Can't access any microsoft sites - 11.Apr.2013 9:51:49 AM   


Posts: 6
Joined: 11.Apr.2011
Status: offline
Looks like a DNS issue.
Can you resolve the hostnames from the ISA server?
Try and use nslookup against the DNS server that the isaserver uses too.

< Message edited by mattjonesits2 -- 11.Apr.2013 9:58:58 AM >


Matt Jones
IT Support London|Richmond IT Support

(in reply to elinejoseph)
Post #: 5
RE: Can't access any microsoft sites - 15.Apr.2013 4:24:40 PM   


Posts: 2244
Joined: 12.Apr.2004
From: Taylorville, IL
Status: offline
If you look back at the original error it is clearly a DNS issue,...not a Firewall Issue.


Phillip Windell

(in reply to mattjonesits2)
Post #: 6

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