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NIS And Malware Definition Updates Not Working, Unable to Download

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NIS And Malware Definition Updates Not Working, Unable ... - 2.Oct.2012 2:14:10 AM   
jammizi

 

Posts: 1
Joined: 2.Oct.2012
Status: offline
Hello,
I am unable to update malware and NIS definitions on TMG Version: 7.0.9193.540 on Windows 2008 R2 standard x64. Last update status remains "Never". I've tried several suggestions from 'Troubleshooting NIS signature update failure', but without success.

Here are some details:
- Updates are downloaded directly from MS Update Service
- HTTP and HTTPS traffic is allowed from Localhost and External networks
- HTTP Proxy is enabled, I havent configured TMG to use proxy
- I am able to Download Windows Updates from Microsoft Update Center but not definition updates for TMG on TMG console.
- Alert tab says: The Malware Inspection failure is due to error: The library, drive, or media pool is empty.
- Here's the Windows Update Logs:


2012-10-02 14:42:05:385 780 fd0 DnldMgr BITS job {4ADF9350-CD6D-4469-A14F-B836F9444866} using proxy = 172.18.1.55:8080, bypass = <NULL>
2012-10-02 14:42:05:398 780 fd0 DnldMgr BITS job {4ADF9350-CD6D-4469-A14F-B836F9444866} hit a transient error, updateId = {70454E6F-ABA1-4BD5-BF42-22A54EA64030}.100, error = 0x80072EE2
2012-10-02 14:42:05:398 780 fd0 DnldMgr Attempt no. 1 to resume the job
2012-10-02 14:42:10:366 780 200 DnldMgr Error 0x80072ee2 occurred while downloading update; notifying dependent calls.
2012-10-02 14:42:14:812 780 108 AU Getting featured update notifications. fIncludeDismissed = true
2012-10-02 14:42:14:812 780 108 AU No featured updates available.
2012-10-02 14:47:07:585 780 eb4 DnldMgr BITS job {4ADF9350-CD6D-4469-A14F-B836F9444866} hit a transient error, updateId = {70454E6F-ABA1-4BD5-BF42-22A54EA64030}.100, error = 0x80072EE2
2012-10-02 14:47:07:585 780 eb4 DnldMgr Attempt no. 2 to resume the job
2012-10-02 14:47:14:578 780 a88 DnldMgr Error 0x80072ee2 occurred while downloading update; notifying dependent calls.
2012-10-02 14:47:14:578 780 b58 AU AU checked download status and it changed: Downloading is paused
2012-10-02 14:47:14:579 3724 e90 CltUI AU client got new directive = 'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0
2012-10-02 14:47:14:589 780 49c AU AU received handle event
2012-10-02 14:52:09:954 780 d00 DnldMgr BITS job {4ADF9350-CD6D-4469-A14F-B836F9444866} hit a transient error, updateId = {70454E6F-ABA1-4BD5-BF42-22A54EA64030}.100, error = 0x80072EE2
2012-10-02 14:52:09:954 780 d00 DnldMgr Attempt no. 3 to resume the job
2012-10-02 14:57:14:768 780 e9c DnldMgr BITS job {4ADF9350-CD6D-4469-A14F-B836F9444866} hit a transient error, updateId = {70454E6F-ABA1-4BD5-BF42-22A54EA64030}.100, error = 0x80072EE2
2012-10-02 14:57:14:768 780 e9c DnldMgr Will not attempt to resume the job as it has reached the maximum number of attempts.
2012-10-02 14:57:14:768 780 e9c DnldMgr Error 0x80072ee2 occurred while downloading update; notifying dependent calls.
2012-10-02 14:57:19:835 780 560 Report REPORT EVENT: {73DFEFED-F392-4513-9EBC-88756A39279B} 2012-10-02 14:57:14:836+0800 1 161 101 {6F9B8AE5-93E1-43F9-B391-46AF0EF66759} 100 80072ee2 Forefront TMG Failure Content Download Error: Download failed.
2012-10-02 14:57:19:901 780 560 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2012-10-02 14:57:19:901 780 560 Report WER Report sent: 7.6.7600.256 0x80072ee2 6F9B8AE5-93E1-43F9-B391-46AF0EF66759 Download 101 Unmanaged
2012-10-02 14:57:19:901 780 560 Report CWERReporter finishing event handling. (00000000)
2012-10-02 14:59:52:427 780 fa8 DnldMgr BITS job {B493D335-C284-4993-BFAE-52FA26115934} hit a transient error, updateId = {492705B7-1BE4-44C6-B5D5-6DFC3865F3E1}.100, error = 0x80072EE2
2012-10-02 14:59:52:427 780 fa8 DnldMgr Attempt no. 1 to resume the job
2012-10-02 15:02:08:117 780 b58 AU AU checked download status and it changed: Downloading is not paused
2012-10-02 15:02:08:117 780 b58 AU AU setting pending client directive to 'Download Progress'
2012-10-02 15:02:23:120 780 49c AU Launched new AU client for directive 'Download Progress', session id = 0x2
2012-10-02 15:02:23:123 2324 e1c Misc =========== Logging initialized (build: 7.6.7600.256, tz: +0800) ===========
2012-10-02 15:02:23:123 2324 e1c Misc = Process: C:\Windows\system32\wuauclt.exe
2012-10-02 15:02:23:123 2324 e1c AUClnt Launched Client UI process
2012-10-02 15:02:23:132 2324 e1c Misc =========== Logging initialized (build: 7.6.7600.256, tz: +0800) ===========
2012-10-02 15:02:23:132 2324 e1c Misc = Process: C:\Windows\system32\wuauclt.exe
2012-10-02 15:02:23:132 2324 e1c Misc = Module: C:\Windows\system32\wucltux.dll
2012-10-02 15:02:23:132 2324 e1c CltUI AU client got new directive = 'Download Progress', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0


Please help.
Post #: 1

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