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Remote Desktop stopped working after TMG installation

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Remote Desktop stopped working after TMG installation - 3.Feb.2013 5:18:12 AM

umairhp

Posts: 3
Joined: 3.Feb.2013
Status: offline

Remote Desktop was working fine until i installed TMG on our Windows Server 2008 R2. It's not connecting anymore. I have done everything to troubleshoot this issue, Changed the TMG Firewall Policy, changed the Network adapter settings for RDP Protocol, added access rules, all RDP services are enabled but it's still not working. Any ideas?

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RE: Remote Desktop stopped working after TMG installation - 3.Feb.2013 5:26:34 AM

umairhp

Posts: 3
Joined: 3.Feb.2013
Status: offline

The server is also listening to port 3389 but it's still not working. What could be the problem

(in reply to umairhp)

Post #: 2

RE: Remote Desktop stopped working after TMG installation - 3.Feb.2013 5:38:38 AM

hadideveloper

Posts: 156
Joined: 20.Jun.2011
Status: offline

Hi,
add computer to the remote desktop computers group

(in reply to umairhp)

Post #: 3

RE: Remote Desktop stopped working after TMG installation - 3.Feb.2013 1:49:23 PM

umairhp

Posts: 3
Joined: 3.Feb.2013
Status: offline

Thanks for replying. Actually i had already added it to the Remote Desktop User group. The IP of the virtual machine on which the server is installed is 10.16.3.226 and it is added in the computer list. But it's still not working.

(in reply to hadideveloper)

Post #: 4

RE: Remote Desktop stopped working after TMG installation - 3.Feb.2013 11:29:08 PM

hadideveloper

Posts: 156
Joined: 20.Jun.2011
Status: offline

Hi,
I think the problem is about the virtual machine involvement, what does the log of the isa server say?

(in reply to umairhp)

Post #: 5

RE: Remote Desktop stopped working after TMG installation - 25.Feb.2013 3:57:08 PM

pwindell

Posts: 2244
Joined: 12.Apr.2004
From: Taylorville, IL
Status: offline

You said you said you created Access Rules but that does not mean they were created correctly. The only thing you needed to do beyond adding the RDP Users Group was to create proper Access Rules,...so I hope you put everything else back the way it was after those things never worked.

Rule:
From:Internal (and whatever other required network)
To: LocalHost
Protocol: RDP (not RDP Server)

_____________________________

Phillip Windell

(in reply to umairhp)

Post #: 6

RE: Remote Desktop stopped working after TMG installation - 7.Dec.2013 5:46:07 AM

Joan149

Posts: 2
Joined: 7.Dec.2013
Status: offline

Actually, now that I think about it, you shouldn't be using the NLB manager to manage the firewall array. You should be using the firewall console.

_____________________________

>m Goooood<

(in reply to pwindell)

Post #: 7